Jobs at ABTA

ABTA is recruiting for the following positions:

Head of Membership

ABTA is recruiting for a Head of Membership to join the Financial Protection department on a permanent contract. The successful candidate will be responsible for managing the engagement and retention strategy.

ABTA needs a Head of Membership to act as an ambassador for ABTA at external industry events and be able to manage and motivate the Membership On-Boarding Team.

The Ideal candidate should have:

Experience

  • Experience developing and implementing a membership engagement and retention plan within a professional organisation.
  • Experience in analysing complex information, providing relevant insights and devising appropriate strategies.
  • Experience in establishing systems that ensure colleagues have appropriate membership information.
  • Experience in developing successful marketing initiatives.
  • Experience in defining and monitoring the results and success of a programme.
  • A tactful, considered, and professional approach to dealing with colleagues and stakeholders.
  • A professional manner and attitude with a passion for service excellence.

Skills

  • Strong senior stakeholder engagement skills.
  • Ability to understand the needs of stakeholders, listening and adapting to requirements.
  • Ability to judge and prioritise different engagement approaches.
  • Strong analytical skills.   
  • Strong people management skills and experience of motivating, coaching and developing staff.
  • Understanding of and experience in budget management.
  • Strong presentational skills and excellent written and verbal communication skills.

ABTA has been ranked ‘One to watch’ in the recent Best Companies staff engagement survey, and offers a supportive work environment alongside other additional benefits such as flexi-time, private health insurance, pension, life insurance, income protection, season ticket loan, childcare vouchers, buy/sell leave, a cash plan and training opportunities.

Salary: Competitive depending on experience, plus benefits

Location: Borough Market area near London Bridge.

To apply for the post please submit your CV with a covering letter outlining why you are the right person for the role, your salary expectations and notice period, to recruitment@abta.co.uk.

Closing date for applications:  30 March 2020

First round interviews:  Week commencing TBC

Start date: TBC

Director of Financial Protection

ABTA is recruiting for a Director of Financial Protection to join the Financial Protection department on a permanent contract. The successful candidate will be responsible for developing, leading and managing ABTA’s financial protection strategy.

ABTA needs a Director of Financial Protection to lead, motivate and manage the Financial Protection team and act as an ambassador for ABTA. 

The Ideal candidate should have:

Experience 

  • Experience in financial risk management, guarantees and/or insurance surety.
  • Experience in analysing complex information, providing relevant insights and devising appropriate risk structures and strategies.
  • Exposure to or experience of Captive Insurance/Protected Cell Company (PCC) insurance and reinsurance structures.
  • Experience in establishing systems that ensure colleagues have appropriate information.
  • Experience in developing solutions and options for Members, which are regulatory compliant.
  • Experience in defining and monitoring the results and success of a programme.
  • A tactful, considered, and professional approach to dealing with colleagues and stakeholders.
  • Ability to understand the needs of stakeholders, listening and adapting to requirements.
  • A professional manner and attitude with a passion for service excellence. This role requires a mature and considered approach to balancing Member interests, against regulatory and ABTA requirements, including ABTA’s management of risk.

Skills

  • Strong analytical skills – an eye for detail – with a focus on the bigger picture of risk management.
  • Strong people management skills and experience of motivating, coaching and developing staff Understanding of and experience in budget management.
  • Strong senior stakeholder engagement skills.
  • Strong presentational skills and excellent written and verbal communication skills – the ability to communicate and explain financial protection concepts to the lay Member, finance professionals, Government stakeholders, consumer groups and at industry conferences, events and conventions.
  • Ability to judge and prioritise different engagement approaches.

ABTA offers a supportive work environment alongside other additional benefits such as flexi-time, private health insurance, pension, life insurance, income protection, season ticket loan, online GP service, buy/sell leave, a cash plan and training opportunities.

ABTA has been a trusted travel brand for 70 years. We are the UK’s leading travel association and are a Business and Consumer Superbrand.

Salary: competitive dependent on experience, plus company benefits

Location: Borough Market area near London Bridge.

To apply for the post please submit your CV with a covering letter outlining why you are the right person for the role, your salary expectations and notice period, to recruitment@abta.co.uk.

Closing date for applications: 30 March 2020
First round interviews:  To be confirmed
Start date: As soon as possible

ABTA Ltd is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Director of Communications

 ABTA is recruiting for a Director of Communications to join the Communications department on a permanent contract. The successful candidate will be responsible for the internal and external communication activities, including PR and crisis management, marketing communications and brand stewardship. 

As a member of the Senior Leadership Team the Director of Communications has shared responsibility for general management policies and implementation, and for the delivery of ABTA’s strategy and plan.

ABTA needs a Director of Communications to implement and manage policies and deliver ABTA’s strategy plan. 

The Ideal candidate should have:

Skills 

  • Ability to inspire and to create high performance culture
  • Ability to coach and mentor staff
  • Ability to manage major brand in all its manifestations
  • Ability to develop strategy
  • Ability to deliver business results

ABTA has been ranked ‘One to watch’ in the recent Best Companies staff engagement survey, and offers a supportive work environment alongside other additional benefits such as flexi-time, private health insurance, pension, life insurance, income protection, season ticket loan, childcare vouchers, buy/sell leave, a cash plan and training opportunities.

Salary: Competitive depending on experience, plus benefits

Location: Borough Market area near London Bridge.

To apply for the post please submit your CV with a covering letter outlining why you are the right person for the role, your salary expectations and notice period, to recruitment@abta.co.uk.

Closing date for applications:  30 April 2020 
First round interviews:  Week commencing TBC
Start date: TBC