About us

ABTA has been a trusted travel brand for more than 65 years, offering advice and guidance to the travelling public, as well as leading the travel industry in supporting high service standards, working with our Members on health and safety, and promoting responsible tourism at home and abroad.

Our offer of support, protection and expertise means you can have confidence in ABTA; and a strong trust in our Members. These qualities are core to us as they ensure that you remain confident in the holidays and travel experiences that you buy from our Members.

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Support, Protection, Expertise


When things don't go to plan

Find out what help and support we can provide you if things haven't gone to plan with a holiday booked through an ABTA Member.


How can we help you?

If you have a question related to travel, our comprehensive Q&As might just have the answer you're looking for.


Customer support

If something has gone wrong with your holiday, we can offer you advice. Follow our step-by-step guide to registering a complaint.

ABTA Member search

When you book with one of our Members, you can relax and travel with confidence.

Staying safe on holiday

Information and advice to help you stay safe while you're on holiday.

Brexit: advice for travellers

Brexit extension provides certainty that all existing travel arrangements with EU will continue until at least 31 October. 

Latest FCO travel advice

For the latest travel advice from the FCO check gov.uk/travelaware

Latest news

15th August 2019

Sustainable travel

Sustainable tourism issues, such as the amount of single-use plastic used in hotels, animal welfare in tourist attractions and carbon emissions, are rising up the agenda for consumers – as well as for the travel industry. Sustainability is increasingly becoming a priority for travel businesses.
13th August 2019

Is your business ready for a silver world?

Ahead of next month’s conference, The Over 50s Traveller, Sally Winfield, Chair of the Mature Marketing Association, discusses the opportunities for travel businesses who are ready for a ‘silver world’.