About us

We’re ABTA. A trade association for UK travel agents, tour operators and the wider travel industry. For over 70 years we’ve helped our Members run successful travel businesses, and provided travellers with advice, guidance and support.

We work closely with our Members to help raise and maintain standards and build a more sustainable travel industry. Whether it’s for business, a holiday or to see family and friends, you can relax and enjoy your trip when you book with an ABTA Member. 

We understand that every trip’s important, meaning you deserve great service, delivered by people you can trust. All ABTA Members sign up to a code of conduct and commit to agreed service standards, accurate advertising and fair trading. 

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When things don't go to plan

Find out what help and support we can provide you if things haven't gone to plan with a holiday booked through an ABTA Member.

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How can we help you?

If you have a question related to travel, our comprehensive Q&As might just have the answer you're looking for.

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Customer information

If something has gone wrong with your holiday, we can offer you advice. Follow our step-by-step guide to registering a dispute.

ABTA Member search

When you book with one of our Members, you can relax and travel with confidence.

Travelling during Coronavirus

The following information and advice will help you to prepare for travel during the pandemic and help answer any questions you may have, so you can book and travel with confidence.

Brexit: advice for travellers

Now that the UK has left the EU, it’s important you start thinking about any extra steps you may need to take now to be ready for your trip.

Latest FCDO travel advice

For the latest travel advice from the FCDO check gov.uk/travelaware