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      • How tourism is tackling climate change
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      • Managed well, tourism can support jobs, communities and conservation in destination
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Main navigation

  • Home
  • News
    • Press releases
    • News
  • Tips and advice
    • Frequently asked questions
    • ABTA Code of Conduct
    • Upcoming changes for travel to Europe
    • Travel with confidence
    • Staying safe on holiday
      • Safe and healthy holidays in the sun
      • Safe and healthy holidays in the snow
      • Advice for young travellers
      • Safety and Security when abroad
      • Villa safety and security
      • Quad bike and moped safety
      • Swim safe
      • Balcony safety
    • Planning and booking a holiday
      • Upcoming changes for travel to Europe
      • Passports and visas
      • Airport scanners
      • Travel with confidence
      • Travel checklist
      • The UK’s ETA scheme
      • Why should I book a package holiday?
      • Travel insurance
      • Booking early
      • How to avoid travel related fraud
      • Top ten tips for a trouble-free airport experience
      • Medication and vaccinations
      • Travel money
      • Local laws and customs
      • Female travellers
      • Solo travellers
      • Taking a gap year
      • Burglary prevention while on holiday
      • Weddings and honeymoons abroad
      • Hajj fraud
    • Top benefits of booking a package holiday
    • Travelling to Europe following Brexit
    • Is my money protected when I book a trip?
    • Booking business travel
    • Accessible travel
      • Accessible travel at the airport
      • Checklist for disabled and less mobile passengers
      • Cruise and ferry passenger rights
      • Making travel accessible
      • Planning your trip
      • The journey
  • Events
    • Upcoming events and training
    • About ABTA events
    • ABTA Conferences and Events FAQ
    • Sponsorship
    • ABTA Engagement Programme
    • The Travel Convention
  • Industry zone
    • ABTA Partnership
      • Become an ABTA Partner
      • ABTA Partner benefits
      • Partner insights
    • Become a member
      • How your business trades
      • Membership costs and requirements
      • How ABTA membership sets your business apart
      • Apply now to become an ABTA Member
      • Approved bond and insurance providers
      • Non-UK companies applying for ABTA membership
      • Testimonials
    • ABTA member benefits
    • Partner insights
    • ABTA/ANVR accommodation schemes
    • Future Travel Coalition
    • Policy and regulation
      • Future Travel Coalition
      • Our reports and publications
    • Health & safety in tourism
    • Education and career development
      • Learning and development opportunities in travel
      • Universities and colleges working with ABTA
      • ABTA Regional Student Representatives
      • Apprenticeships in the travel industry
      • Online learning
      • Tourism Education and Skills working group
    • Reports and publications
      • Outbound travel - a catalyst for jobs, growth and wellbeing
      • ABTA Trends Reports
      • Travel Law Today
      • ABTA Holiday Habits Reports
      • A Manifesto for Travel and Tourism
      • Unlocking Travel’s Potential: The importance of UK-EU mobility for jobs and growth
      • International Travel – powering the UK economy
      • The Climate Action Guidebook
      • Tourism for Good
      • Travelling Together - The value of UK outbound tourism to Europe
      • Securing the future
      • Value Tourism
      • Driving Growth: The economic value of outbound travel
      • Making a success of Brexit for travel and tourism
      • What Brexit might mean for UK travel
      • A manifesto for jobs and growth in tourism
      • Tourism and aviation
      • Understanding the travel and tourism labour market
      • Brexit – getting it right for the traveller
      • Pre-notification guidance for supporting passengers with a disability or reduced mobility
    • ABTA shop
      • Tourism Accommodation: Health & Safety Technical Guide
      • Land Transportation Guide
      • Sustainability training
      • Contacting our Members
      • ABTA Animal Welfare Guidelines
      • Managing plastics: guidance for travel companies
      • ABTA Modern Slavery Guidelines: Tackling modern slavery in tourism
      • Volunteer Tourism Guidelines
      • Every child, everywhere child safeguarding training tool
      • Accessible tourism training – understanding customer needs
  • Sustainability
    • Environment
      • Decarbonisation in the travel and tourism sector
      • How tourism is tackling climate change
    • Destination and community impact
      • Managed well, tourism can support jobs, communities and conservation in destination
    • Human rights
      • Orphanage tourism
    • Animal welfare
      • Animal welfare: FAQs
      • Activities involving animals
      • ABTA’s work on animal welfare and dolphins
      • How the travel industry is working to improve the welfare of elephants in tourism
    • Industry action
    • Travelife for Accommodation – Stay Better
    • Tips for travellers
  • Help with complaints
    • Information on how to register a dispute
      • Disputes we can and can’t help with
      • Disputes before and after travel
      • Resolving disputes
      • Register a complaint
      • I have a problem raising a complaint
      • I have a problem after registering a complaint
    • Holiday complaint FAQs
    • Customer sign in
    • Legal facts to consider before registering your dispute
    • Ferry complaints
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Main navigation: News

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Main navigation: Tips and advice

  • Frequently asked questions
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  • Travel with confidence
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  • Planning and booking a holiday
  • Top benefits of booking a package holiday
  • Travelling to Europe following Brexit
  • Is my money protected when I book a trip?
  • Booking business travel
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Main navigation: Help and complaints

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About us

We’re ABTA. A trade association for UK travel agents, tour operators and the wider travel industry. For over 70 years we’ve helped our Members run successful travel businesses, and provided travellers with advice, guidance and support.

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  • About us

Who we are

ABTA is the UK’s largest travel association, representing travel agents and tour operators that sell £38 billion of holidays and other travel arrangements each year.

Governance and Board of Directors

Our Board of Directors is responsible for setting direction, providing an extra level of governance and giving our executive team support and advice.

Our people

ABTA has a team of around 80 people, headed up by our Senior Leadership Team who are responsible for the day-to-day running of the business.

Working at ABTA

ABTA is a London Living Wage employer that offers a supportive work environment alongside some superb company benefits and training opportunities.

ABTA Code of Conduct

ABTA's Code of Conduct aims to ensure that ABTA Members maintain high standards and it allows you to travel with confidence. It is regularly updated to recognise the changing nature of the travel industry and is often cited by other industries as a role model to follow.

ABTA LifeLine

ABTA LifeLine is ABTA’s charitable trust. Previously called the ABTA Benevolent Fund, it was set up to help people in the travel industry when they need it the most.

FTO

FTO is a brand recognised in many countries that Members operate to. Following the merger of the FTO into ABTA, the work of the FTO has become integral to the overall ABTA plan.

Health and safety

ABTA has a team dedicated to working with the travel industry on raising standards in health and safety and identifying best practice across the globe.

Also in this section

Who we are
Governance and Board of Directors
Our people
Working for ABTA
Code of Conduct
ABTA LifeLine
FTO
Health and safety

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London, SE1 9EQ.
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