Governance and Board of Directors

Our Board of Directors is responsible for setting direction, providing an extra level of governance and giving our executive team support and advice.

Articles of Association

The Articles of Association set out in broad terms the rules of membership, including our joining criteria, Members’ rights and obligations, and our Accounts Rules (Article 10).

The Accounts Rules set out the financial criteria that Members must meet if they're conducting certain types of business. Their purpose is to help ensure that Members are on a firm financial footing. Our guide to the Accounts Rules – Guidance Notes on Accounts Rules and the Provision of Security – explains how these work in practice, and what our requirements are for the provision of security.

Council of Regions 2023-24

Our Council of Regions acts as a channel of communication between Members and our Board of Directors. It represents each of the ten ABTA regions and Scotland.


Shaun Taylor
07432 653271

Inspire Travel by Shaun (Inspire Europe Ltd)Eastern

Jackie Steadman
07973 499909

Traveltime World LtdGreater London

Sue Foxall
07850 284981

Kinver Travel Centre LtdMidlands

Graeme Brett

Westoe TravelNorth East

Sandra Corkin
02892 604455

Oasis Travel (NI) LtdNorthern Ireland

Richard Slater

01625 466100

Henbury Travel (The Midcounties Co-operative Ltd)North West

Roddie MacPhee
07527 460140

Barrhead Travel Service LtdScotland
Currently vacant South

Helen Tustin

Church Village Travel WorldchoiceSouth Wales
Currently vacant South West

Helen Parry 
07478 273577

Arundel Travel (Advantage Travel Centres Ltd)Yorkshire & North Midlands

Regional representatives

Elected regional representatives are in touch with the Members in their area and represent their views to their Council of Regions.

Committees and groups

We have two committees that manage matters relating to our membership rules. Our Membership Committee oversees the accounts rules, and our Code of Conduct Committee oversees our Code.

We have a number of other Groups that include working to deliver trade relations across the industry, addressing issues on behalf of Members, and supporting our work within public affairs.

Enforcement and appeal

The Articles of Association and Code of Conduct are subject to an enforcement and appeal procedure. This, in turn, underpins a comprehensive consumer complaints service, which includes access to ABTA's Alternative Dispute Resolution schemes (ADR). These services provide consumers with confidence, as well as helping to save Members considerable sums of money.

Alistair Rowland

Group CEO, Blue Bay Travel

ABTA Chairman

Alistair has been an active member of the ABTA Board for seven years representing the large agent sector and was appointed Chairman in June 2019. 

Mark Tanzer

Chief Executive, ABTA

Mark has been Chief Executive of ABTA since September 2005. He is responsible for the strategy and direction of the Association. Before joining ABTA Mark held senior strategy and corporate finance positions in a number of industry sectors, and was Group Strategy Director of Centrica plc., the parent company of British Gas and the Automobile Association.

Daniele Broccoli

Director, Typically Italian Holidays and Britaly Travel

Daniele is Director at Typically Italian Holidays and Britaly Travel, and has been on our Board of Directors since 2006. Daniele is a representative Member with retail turnover less than £20m.

Andrew Flintham

Managing Director – TUI Northern Region

Andrew is Managing Director at TUI Northern Region and joined our Board of Directors in April 2021.

Jamie Gardiner

Founder and Managing Director, Diverse World Ltd

Jamie is Founder and Managing Director at Diverse World Ltd and joined our Board of Directors in 2017. Jamie is a representative Member with a principal turnover less than £50 million.

Steve Heapy

Chief Executive, Jet2 plc

Steve is Chief Executive of Jet2 plc and joined our Board of Directors on 25 March 2021.

Derek Jones

Derek joined our Board of Directors in February 2018. Derek is also chairman of ABTA LifeLine.


Ruth Marshall

RCL Cruises Ltd

Ruth is employed by RCL Cruises Ltd and joined our Board of Directors in April 2021.

Adam Murray

Group CFO EMEA, Flight Centre (UK) Ltd

Adam is Group CFO EMEA at Flight Centre (UK) Ltd and joined our Board of Directors in July 2019. Adam is a representative Member with retail turnover more than £20m.

Ailsa Pollard

Ailsa joined our Board of Directors in April 2022.

Richard Slater

Managing Director, Henbury Travel

Richard is Managing Director at Henbury Travel and joined our Board of Directors in September 2023.

Andrew Swaffield

President, Virgin Enterprises Ltd

Andrew is President at Virgin Enterprises Ltd and joined our Board of Directors in September 2023.

Garry Wilson

Chief Executive Officer, easyJet holidays

Garry is Chief Executive Officer at easyJet holidays and joined our Board of Directors in April 2021.