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Governance and Board of Directors
Our Board of Directors is responsible for setting direction, providing an extra level of governance and giving our executive team support and advice.
Articles of Association
The Articles of Association set out in broad terms the rules of membership, including our joining criteria, Members’ rights and obligations, and our Accounts Rules (Article 10).
The Accounts Rules set out the financial criteria that Members must meet if they're conducting certain types of business. Their purpose is to help ensure that Members are on a firm financial footing. Our guide to the Accounts Rules – Guidance Notes on Accounts Rules and the Provision of Security – explains how these work in practice, and what our requirements are for the provision of security.
Council of Regions 2023-24
Our Council of Regions acts as a channel of communication between Members and our Board of Directors. It represents each of the ten ABTA regions and Scotland.
| Name | Company | Region |
|---|---|---|
Shaun Taylor shaun.taylor@travelbyinspire.co.uk | Inspire Travel by Shaun (Inspire Europe Ltd) | Eastern |
Jackie Steadman jsteadman@traveltimeworld.co.uk | Traveltime World Ltd | Greater London |
Sue Foxall sue@kinvertravelcentre.co.uk | Kinver Travel Centre Ltd | Midlands |
Graeme Brett | Westoe Travel | North East |
Sandra Corkin sandra@oasis-travel.co.uk | Oasis Travel (NI) Ltd | Northern Ireland |
Richard Slater 01625 466100 | Henbury Travel (The Midcounties Co-operative Ltd) | North West |
Roddie MacPhee Roddie.MacPhee@barrheadtravel.co.uk | Barrhead Travel Service Ltd | Scotland |
| Currently vacant | South | |
Helen Tustin | Church Village Travel Worldchoice | South Wales |
| Currently vacant | South West | |
Helen Parry helen@arundeltravel.co.uk | Arundel Travel (Advantage Travel Centres Ltd) | Yorkshire & North Midlands |
Regional representatives
Elected regional representatives are in touch with the Members in their area and represent their views to their Council of Regions.
Committees and groups
We have two committees that manage matters relating to our membership rules. Our Membership Committee oversees the accounts rules, and our Code of Conduct Committee oversees our Code.
We have a number of other Groups that include working to deliver trade relations across the industry, addressing issues on behalf of Members, and supporting our work within public affairs.
Enforcement and appeal
The Articles of Association and Code of Conduct are subject to an enforcement and appeal procedure. This, in turn, underpins a comprehensive consumer complaints service, which includes access to ABTA's Alternative Dispute Resolution schemes (ADR). These services provide consumers with confidence, as well as helping to save Members considerable sums of money.
Alistair Rowland
Group CEO, Blue Bay Travel
ABTA Chairman
Alistair has been an active member of the ABTA Board for seven years representing the large agent sector and was appointed Chairman in June 2019.
Mark Tanzer
Chief Executive, ABTA
Mark has been Chief Executive of ABTA since September 2005. He is responsible for the strategy and direction of the Association. Before joining ABTA Mark held senior strategy and corporate finance positions in a number of industry sectors, and was Group Strategy Director of Centrica plc., the parent company of British Gas and the Automobile Association.
Daniele Broccoli
Director, Typically Italian Holidays and Britaly Travel
Daniele is Director at Typically Italian Holidays and Britaly Travel, and has been on our Board of Directors since 2006. Daniele is a representative Member with retail turnover less than £20m.
Andrew Flintham
Managing Director – TUI Northern Region
Andrew is Managing Director at TUI Northern Region and joined our Board of Directors in April 2021.
Jamie Gardiner
Founder and Managing Director, Diverse World Ltd
Jamie is Founder and Managing Director at Diverse World Ltd and joined our Board of Directors in 2017. Jamie is a representative Member with a principal turnover less than £50 million.
Steve Heapy
Chief Executive, Jet2 plc
Steve is Chief Executive of Jet2 plc and joined our Board of Directors on 25 March 2021.
Derek Jones
Derek joined our Board of Directors in February 2018. Derek is also chairman of ABTA LifeLine.
Ruth Marshall
RCL Cruises Ltd
Ruth is employed by RCL Cruises Ltd and joined our Board of Directors in April 2021.
Adam Murray
Group CFO EMEA, Flight Centre (UK) Ltd
Adam is Group CFO EMEA at Flight Centre (UK) Ltd and joined our Board of Directors in July 2019. Adam is a representative Member with retail turnover more than £20m.
Ailsa Pollard
Ailsa joined our Board of Directors in April 2022.
Richard Slater
Managing Director, Henbury Travel
Richard is Managing Director at Henbury Travel and joined our Board of Directors in September 2023.
Andrew Swaffield
President, Virgin Enterprises Ltd
Andrew is President at Virgin Enterprises Ltd and joined our Board of Directors in September 2023.
Garry Wilson
Chief Executive Officer, easyJet holidays
Garry is Chief Executive Officer at easyJet holidays and joined our Board of Directors in April 2021.