Our Board of Directors is responsible for setting direction, providing an extra level of governance and giving our executive team support and advice.
The Articles of Association set out in broad terms the rules of membership, including our joining criteria, Members’ rights and obligations, and our Accounts Rules (Article 10).
The Accounts Rules set out the financial criteria that Members must meet if they're conducting certain types of business. Their purpose is to help ensure that Members are on a firm financial footing. Our guide to the Accounts Rules – Guidance Notes on Accounts Rules and the Provision of Security – explains how these work in practice, and what our requirements are for the provision of security.
Our Council of Regions acts as a channel of communication between Members and our Board of Directors. It represents each of the ten ABTA regions and Scotland.
|Angus Russell||RWH Travel Ltd||East|
|Jackie Steadman||Traveltime World Ltd||Greater London|
|Sue Foxall||Kinver Travel Centre Ltd||Midlands|
|Garry Hodgson||Last Night Ltd||North East|
|Heather Fielding||Gallagher Travel Ltd||Northern Ireland|
|Kristina Hulme||Travel by Design||North West|
|Roddie MacPhee||Barrhead Travel Service||Scotland|
|Charmaine Hallmark||Hallmark Travel||South|
|Helen Tustin||Regal Travel||South Wales|
|John Stephens||Compass Classics Ltd||South West|
|Helen Parry||Advantage Travel Centres Ltd||Yorkshire & North Midlands|
Elected regional representatives are in touch with the Members in their area and represent their views to their Council of Regions.
We have two committees that manage matters relating to our membership rules. Our Membership Committee oversees the accounts rules, and our Code of Conduct Committee oversees our Code.
We have a number of other Groups that include working to deliver trade relations across the industry, addressing issues on behalf of Members, and supporting our work within public affairs.
The Articles of Association and Code of Conduct are subject to an enforcement and appeal procedure. This, in turn, underpins a comprehensive consumer complaints service, which includes access to ABTA's Alternative Dispute Resolution schemes (ADR). These services provide consumers with confidence, as well as helping to save Members considerable sums of money.