ABTA Conferences and Events FAQ

Included in the price of an event is:

• A small breakfast, working lunch, coffee, tea and other refreshments
• Access to the canvas guide for the event, containing information on the day, speakers, sponsors and a delegate list
• Any slides and worksheets from the day.

We are able to provide limited work stations, depending on the event venue. Please contact events@abta.co.uk for more information.

We always provide a cloak room with space for your coat and bag. 

Our address is:
ABTA offices, 30 Park Street, London SE1 9EQ
Floor 3
Jubilee line to London Bridge (5 minute walk)
Trains to London Bridge Station (7 minute walk)
District and Circle line to Monument (12 minute walk)
Trains to London Blackfriars Station (10 minute walk)  
Central line to Bank (14 minute walk)
Trains to Cannon Street Station (14 minute walk)

Underground
ABTA’s office is a five minute walk from London Bridge underground station (Northern and Jubilee lines). Follow the exit signs for Borough High Street (west side) and Southwark Street. Walk down Stoney Street. ParkStreet is the first turning on the left. ABTA’s office is a ten minute walk from Monument underground station (Circle and District lines). Take the London Bridge exit. Cross London Bridge and continue walking south, down Borough High Street, to the junction with Southwark Street. Walk down Stoney Street. Park Street is the first on  the left. Monument station connects with Bank station (Central line). Allow an extra five minutes’ walk for this interchange.

Train
From Euston and Kings Cross take the underground (Northern line, Bank branch) to London Bridge. From Paddington take the underground (Bakerloo line) to Waterloo and then change onto the Jubilee line to London Bridge. From Victoria take the underground (Circle or District line) to Westminster  and then change onto the Jubilee line to London Bridge. From Waterloo take the underground (Jubilee line) to London Bridge.

Bus
Numerous bus routes go to London Bridge. Check www.tfl.gov.uk for further information.
Bike
The office has secure parking for bikes, but spaces are limited. Please let us know in advance if you plan to cycle, so that we can check availability for you.
Parking
No car parking is available at ABTA's office. The nearest NCP car parks are located in Bell Wharf Lane (off Upper Thames Street) and Kipling Street. For details of prices, times of opening and locations visit the NCP website www.ncp.co.uk

Right out the front is pay-by-phone, therefore blue badge holders are able to park there with no time limit and free of charge. Across the street the parking is permit holders only, therefore blue badge holders are not able to park there.

Disabledparking bay map - Southwark Council

Please contact our events team at events@abta.co.uk if you need any assistance.

You will be asked to inform us of any dietary requirements when booking. If you need to inform us at a later date, please email events@abta.co.uk. Be aware that there is a high chance of cross-contamination, and food may contain traces of allergens.

We are happy to accept substitutions and name changes at any time. Please contact events@abta.co.uk.

Depending on the severity of the strike, ABTA reserves the right to change the date of the event. Delegates will be made aware of the date change, and offered a credit note or refund if unable to attend the event. 

All ABTA Events have free wifi access. 

We are able to provide note pads and pens, however as part of our sustainability efforts we encourage bringing your own. 

The dress code is smart casual.

We are happy to discuss discounts for group bookings, please get in touch at events@abta.co.uk.

Send us an email at events@abta.co.uk if you would like to speak at one of our events.

Should you require a visa invitation we are able to provide this for you. Please be aware that ABTA do not take any responsibility regarding visa’s and their acceptance. You would still need to book and pay online and would be subject to our terms and conditions.

Special requests and medical problems/disabilities – If you have a disability or medical condition that requires special arrangements to be made, (for example dietary or access requirements), please let ABTA know of your requirements by completing the special requests field at the time of booking or by emailing ABTA at events@abta.co.uk. 

Cancellations or amendments must be made in writing to events@abta.co.uk. 

If you cancel your place, the following terms apply:

• 8 weeks or more prior to the event – we will issue a refund minus an administration charge of £60 plus VAT
• 2 - 8 weeks prior to the event – you will receive a 50% refund
• 2 weeks prior to the event – we regret that no refund can be given.

Once the cancellation has been received by ABTA, a credit note will be raised and/or the refund (if applicable) will be returned onto the card of payment – this can take up to a week to show on your statement.

No, we are not able to hold any places.