Upcoming events and training

ABTA offers a varied and high-quality events programme, designed to keep the travel industry up to date on business-critical issues, with practical guidance and training. Reduced rates are available for ABTA members and Partners, non Members are welcome to attend.

We are pleased to offer a range of event formats, which include training days and seminars and conferences.


Advanced Social Media in Travel Training

ABTA’s advanced level social media training has been designed for those working in travel who have a good understanding of social media platforms and want to enhance their social media strategy.

Complaints Handling Training for Travel

ABTA’s popular Complaints Handling Training for Travel will give you the crucial skills to help you deal with complaints effectively, including written and verbal complaint handling techniques.

Delivering Customer Service Excellence

ABTA’s popular training day returns in June 2024. This one-day event will explore how you can drive business growth and improve brand loyalty by providing excellent customer service.
Just landed

Travel Matters – London

Travel Matters is the travel and tourism industry’s forum for debating the political and policy issues that matter most to our sector.

Carbon Literacy for Travel and Tourism

ABTA’s one-day event returns! Accredited by the Carbon Literacy Project, get an overview and guide to the definitions and goals surrounding carbon and climate change.
26 - 27

Travel Marketing Conference

ABTA’s flagship Travel Marketing Conference returns on 26-27 June 2024.

Designed for advanced level travel marketing professionals, this two-day conference will bring together key names in the travel industry and senior marketing experts.