Upcoming events and training

ABTA offers a varied and high-quality events programme, designed to keep the travel industry up to date on important, business-critical issues, with practical guidance and training. Reduced rates are available for ABTA Members and Partners, non Members are welcome to attend.

We are pleased to offer a range of event formats, which include training days and seminars and conferences. 

17
Nov

Travel Trends

ABTA’s popular Travel Trends conference returns! Gain insight into the latest industry trends, popular destinations, customer sentiment and marketing strategies to support the continued resurgence of the travel industry.
30
Nov

Travel Regulations Conference

ABTA’s annual Travel Regulations conference returns on 30 November to take stock after a summer of ongoing difficulties for travel companies following the COVID-19 pandemic.
06
Dec

Travel Matters – London

Travel Matters is the travel and tourism industry’s forum for debating the political and policy issues that matter most to our sector.
06
Dec

Advanced Complaints Management Training

Get a comprehensive update on all the areas of complaints, including the alternative dispute resolution options that are available to you and how best to prepare for customer complaints.
13
Dec

Complaints Handling Training for Travel

ABTA’s popular Complaints Handling Training for Travel will give you the crucial skills to help you deal with complaints effectively, including written and verbal complaint handling techniques.