Training day

Carbon Literacy for Travel and Tourism

    20 September 2023
    9:30 - 16:45
  • Venue:
    ABTA, 30 Park Street, London, SE1 9EQ
  • View agenda
  • View Upcoming Events
past event

Event details

ABTA’s one-day event returns! Accredited by the Carbon Literacy Project, get an overview and guide to the definitions and goals surrounding carbon and climate change. Tailored for the travel industry, and developed in association with the Carbon Literacy Project, you will gain an understanding of climate goals, how they are applied to travel, how businesses are affected and how to use this knowledge to inform your personal and professional strategies, including communication. 

About the event

Sustainability and climate change goals are at the forefront of Government, consumer and businesses minds. Attend this one-day seminar to gain an understanding of how climate change will affect businesses and individuals through learning about key definitions, carbon terminology and climate goals.

Get a basic introduction to the science behind climate change and current climate change goals affecting industries in the UK. Ensure you are up to date on the current carbon landscape, including a recap on the Paris Agreement and the UN Framework Convention on Climate Change and travel specific initiatives including The UNWTO Glasgow Declaration. Explore the impact of travel on climate change and how our sector sits alongside all other industries.

Understand key carbon terminology including offsetting, reduction and Carbon Scopes Green House Gas (GHG) Protocol. Consider the impact of the travel industry on carbon emissions and initiatives including biofuels and the role they could play in our sector.

At the end of 2021 the Competitions and Markets Authority (CMA) announced it would be publishing a Green Claims Code to protect consumers from misleading environmental claims amidst concerns over ‘greenwashing’. Hear from a travel lawyer on the Green Claims Code and ensure your communication, marketing and product practices are compliant. 

Learn about current consumer sentiment towards sustainable travel and explore with industry peers how to communicate carbon effectively for your brand. 

Whether just starting on your climate journey, or wanting to broaden knowledge across your organisation, this event is perfect as an overview of the key topics and terminology associated with climate change.


  • An introduction to the basic science of climate change 
  • Climate goals – Paris Agreement, UNWTO Glasgow Declaration
  • Impact of travel on climate change and a comparison to other industries
  • Glossary of key terms and definitions 
  • Carbon offsetting vs reduction 
  • How the various definitions apply to travel 
  • Carbon Scopes Green House Gas (GHG) Protocol and travel examples 
  • The Competition and Markets Authority (CMA) Green Claims Code
  • Strategies for communicating carbon including travel case studies.


Moderator: Carol Rose, Head of Sustainability, ABTA

Under ABTA’s ‘Tourism for Good’ framework, Carol’s role is to deliver ABTA’s strategy for sustainable travel and tourism, across the areas of environment and climate change, destination management and local impact, human rights, and animal welfare. Carol comes from the Fashion and Textile industry  and has travelled extensively around the globe, working strategically with diverse supply chains to refine design and production techniques. Carol was the Technical Advisor to Defra’s Sustainable Clothing Action Plan (SCAP) at WRAP (Waste and Resources Action Programme), delivering on the objectives for the fashion industry to reduce the carbon, water, and waste footprint of clothing on the environment. Carol has also worked as a Principal Net Zero Consultant guiding businesses to develop and implement their sustainability/net-zero strategies. Carol brings a multisectoral approach to the travel and tourism sector, where she believes the lessons learned on her journey will help to supporting ABTA  Members to bring positive change to the industry.

  • Manuel Butler, UK Director, Spanish Tourist Office
  • Eleni Skarveli, Director, Greek National Tourism Organisation
  • Ashley Quint, Director & Chief Travel Maestro, TravelTime World
  • Melissa Tilling, Founder and CEO, Charitable Travel
  • Kate McWilliams, Managing Director, LOTUS
  • Jason Burnett, Technical Director, Intertek
  • Amirah Khan, Climate and Nature Specialist, Senior Consultant, Deloitte
  • Bethany Hawkings, ESG Performance and Reporting Specialist, Senior Manager, Deloitte
  • Andrew Bax, ESG Performance and Reporting Specialist, Senior Manager, Deloitte
  • Emma Brennan, Head of Media and Communications, ABTA
  • Meera Tharnarajah, Solicitor, ABTA
  • Erica Garcia, Sustainability Department Coordinator, Garden Hotels
  • Kate McWilliams, Managing Director, LOTUS
  • Hugh Felton, Audit Operations Manager, Travelife.

Benefits of attending

  • Gain a broad understanding of climate change and the impact of our sector on carbon emissions
  • Learn about the key carbon terminology and definitions in order to give you a foundation to build further knowledge
  • Understand the tools and support available from ABTA and the wider industry
  • Network and discuss common challenges with industry peers and sustainability experts.

Who should attend?

The event is ideal for anyone working within a travel business who would like a broad overview of climate change and carbon.

Event prices

ABTA Member/ABTA Partner* rate – £259 plus VAT 
Non-Member rate – £399 plus VAT 

This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate. 

Make payment by credit or debit card. 

View our booking terms and conditions here.


  • Book three places and get 50% off the third place.
    (This discount will be automatically applied when you book online.)
  • If you are looking to book for a larger group please contact for a bespoke discount.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend. For information about becoming a Member click here.

Event sponsorship

Event partner

Today’s challenges mean businesses must re-think their strategies; constantly innovate and provide new products and services, harness new technologies to deliver better value, and connect with their guests. 
As the largest professional services firm in the world and a leading provider to the travel, hospitality and leisure industry, Deloitte acts for owners, operators, developers, lenders and investors. Deloitte’s services include audit and assurance, consulting, financial advisory, risk advisory, tax, legal and related services. During its 175-year history, the organisation has grown tremendously in both scale and capabilities. Deloitte has approximately 345,000 people in more than 150 countries and territories. Yet, our shared culture and mission—to make an impact that matters—remains unchanged. This is evident not only in Deloitte’s work for clients, but also in our WorldClass ambition through which we will support 50 million people by 2030 develop job skills, improve educational outcomes, and access opportunities to succeed in this new economy, our WorldClimate sustainability programme, and our ALL IN diversity and inclusion strategy.
Deloitte is at the forefront of providing solutions that maximise value for our clients and ensure competitive advantage in what is an increasingly fast-changing and often volatile market.


Founded in 1997 in the UK, Intertek Cristal and Intertek Checkpoint are trusted partners to major hotels and tour operators around the world providing a unique range of assurance solutions to the industry. Through its Cristal Standard Solutions and Checkpoint branded audit and software solutions, Intertek  enables hoteliers, restauranteurs and tour operators to meet the highest industry-specific health & safety and security standards. 
With global network of more than 3,000 auditors, Intertek provides the right set of tools and inspections, to provide total quality assurance to all its customers through 18 internationally recognized standards of excellence. 


For information on sponsorship opportunities please contact Sara Dolan on 07766 517 611 or email

I want more information about this event

Contact us for more information about this event.
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.