Training day

An Essential Guide to the Package Travel Regulations

27 November 2025
9:30 - 15:30
Venue:
ABTA, 30 Park Street, London, SE1 9EQ

Event details

ABTA’s essential Package Travel Regulations training day returns in November 2025.  With changes expected following the government’s recent consultation,  prepare early and understand what impact the latest reforms will have for the travel sector.  

Attend this practical and comprehensive day to ensure that you are fully up to speed on all your business’ obligations under the Package Travel and Linked Travel Arrangements regulations.

  • What is your business liable for under the PTRs?
  • What information must you provide to your customers?
  • Does your business meet all of its financial protection obligations?
  • The latest on the changes to the Regulations coming in 2026

This seminar is aimed at travel industry professionals who require a full understanding of the Package Travel Regulations. Hear the latest advice from ABTA, legal experts and industry peers.  

Learn how the Regulations apply to your travel businesses and understand your obligations for protecting your customers.

Sessions

  • The legal landscape for UK travel and overview of the 2018 Package Travel Regulations (PTRs)
  • Cancellations, refunds and amendments: your obligations to the consumer
  • Providing the correct information to customers
  • The importance of supplier and agency agreements
  • Obligations of an organiser
  • Complying with financial protection requirements of the PTRs
  • Selling outside of the UK and the implications of Brexit
  • Liabilities under Package Travel Regulations
  • The future outlook for PTRs and the latest on the changes expected in 2026 

Speakers

Moderator:

Paula Macfarlane
Paula Macfarlane,
Senior Solicitor,
ABTA

Paula qualified as a solicitor in 2000 at a commercial legal firm and then moved in-house to be an ABTA solicitor, before moving up to senior solicitor. She has over 20 years’ experience in travel law, including package travel, ATOL, consumer law, booking conditions, advertising and websites. She runs ABTA's code of conduct processes and writes the extensive, practical guidance available for Members on compliance with the Code and their legal obligations. In her spare time Paula loves travelling and football and believes that someday soon she'll be able to combine the two and go to a World Cup to support Scotland.

Speakers include:

Georgina Hunt
Georgina Hunt,
Legal Manager - Chartered Legal Executive,
Kuoni
Lisa Kingman
Lisa Kingman,
Head of Financial Protection,
ABTA
Mark Smith
Mark Smith,
Founder, CEO,
Purdy Smith
Meera Tharmarajah
Meera Tharmarajah,
Solicitor,
ABTA

Benefits

Benefits of attending

  • Receive expert guidance on the Package Travel Regulations
  • Ensure you are providing the correct information to customers
  • Gain insight into the financial protection requirements of the PTRs
  • Take part in interactive discussion groups around the key issues
  • Listen to industry perspectives on updates to the Package Travel Regulations
  • Network with colleagues and learn how your peers are dealing with the challenges
  • Stay up to date and gain insight into future PTR issues impacting the travel industry. 
     

Who should attend? 

The event is ideal for anyone working in the travel industry including large and SME firms, including:

  • Legal Counsel and in-house legal teams
  • Risk, finance and commercial teams
  • MDs and directors
  • Law firms
  • Compliance and operations specialists
  • Those who have legal, governance or regulatory responsibilities as part of their role.