Event details ABTA’s essential Package Travel Regulations training day returns in November 2025. With changes expected following the government’s recent consultation, prepare early and understand what impact the latest reforms will have for the travel sector. Attend this practical and comprehensive day to ensure that you are fully up to speed on all your business’ obligations under the Package Travel and Linked Travel Arrangements regulations.What is your business liable for under the PTRs?What information must you provide to your customers?Does your business meet all of its financial protection obligations?The latest on the changes to the Regulations coming in 2026This seminar is aimed at travel industry professionals who require a full understanding of the Package Travel Regulations. Hear the latest advice from ABTA, legal experts and industry peers. Learn how the Regulations apply to your travel businesses and understand your obligations for protecting your customers. Sessions The legal landscape for UK travel and overview of the 2018 Package Travel Regulations (PTRs)Cancellations, refunds and amendments: your obligations to the consumerProviding the correct information to customersThe importance of supplier and agency agreementsObligations of an organiserComplying with financial protection requirements of the PTRsSelling outside of the UK and the implications of BrexitLiabilities under Package Travel RegulationsThe future outlook for PTRs and the latest on the changes expected in 2026 Speakers Moderator: Paula Macfarlane, Senior Solicitor, ABTA Paula qualified as a solicitor in 2000 at a commercial legal firm and then moved in-house to be an ABTA solicitor, before moving up to senior solicitor. She has over 20 years’ experience in travel law, including package travel, ATOL, consumer law, booking conditions, advertising and websites. She runs ABTA's code of conduct processes and writes the extensive, practical guidance available for Members on compliance with the Code and their legal obligations. In her spare time Paula loves travelling and football and believes that someday soon she'll be able to combine the two and go to a World Cup to support Scotland. Speakers include: Georgina Hunt, Legal Manager - Chartered Legal Executive, Kuoni Georgina Hunt Georgina has worked in travel since 2011. Starting in Customer Service, she quickly moved across into Legal. She is now a qualified lawyer with extensive experience in managing litigation risk for Kuoni and the wider Der Touristik UK group. Specialising in consumer law, Georgina focuses on due diligence and regulatory compliance to protect the group’s business interests. Lisa Kingman, Head of Financial Protection, ABTA Lisa Kingman Lisa joined ABTA in 2020 and has been managing the Financial Protection team since July 2022. The team’s main role is to help members comply with their financial protection requirements under the Package Travel and Linked Travel Arrangements Regulations 2018 as well as ABTA’s requirements. Lisa works closely with the Director of Membership and Financial Protection on business planning and related activities, anticipating and preparing for potential regulatory change. Mark Smith, Founder, CEO, Purdy Smith Mark Smith Mark Smith opened Purdy Smith for business in July 2017 having spent a number of years working at leading City law firms Fieldfisher and Osborne Clarke. He provides advice to a range of leading brands and other businesses on a variety of matters including commercial contracts, intellectual property rights, consumer law, package travel legislation, data protection, e-commerce issues and the regulation of advertising and marketing. He has considerable experience in dealing with regulators and has enjoyed working on numerous international projects throughout his career in partnership with his broad network of overseas contacts. Mark has a long history of acting for clients in the travel industry, including some of the world's most famous travel brands, and earlier in his career spent time on secondment at both Eurostar and Expedia. Mark has been quoted in publications including Campaign and The Independent, appeared on both radio and television as a legal expert, and regularly speaks at seminars and conferences both nationally and internationally. He was nominated for both the "Sole Practitioner of the Year" award at the Law Society Excellence Awards in 2019 and the "Rising Star – Private Practice" award at the British Legal Awards 2020. He is recommended in both The Legal 500 UK and Chambers & Partners UK. Meera Tharmarajah, Solicitor, ABTA Meera Tharmarajah Meera joined ABTA in April 2020 as a solicitor in the legal team. Prior to joining ABTA, Meera gained significant experience in membership association matters as part of the in-house team at the Association of Chartered Certified Accountants (ACCA) and as the Head of Legal Services for the National Association of Local Councils. Benefits Benefits of attendingReceive expert guidance on the Package Travel RegulationsEnsure you are providing the correct information to customersGain insight into the financial protection requirements of the PTRsTake part in interactive discussion groups around the key issuesListen to industry perspectives on updates to the Package Travel RegulationsNetwork with colleagues and learn how your peers are dealing with the challengesStay up to date and gain insight into future PTR issues impacting the travel industry. Who should attend? The event is ideal for anyone working in the travel industry including large and SME firms, including:Legal Counsel and in-house legal teamsRisk, finance and commercial teamsMDs and directorsLaw firmsCompliance and operations specialistsThose who have legal, governance or regulatory responsibilities as part of their role. Really enjoyed the day. I enjoyed all the speakers and panel session particularly. Leanne Woolvine, Traveltek Prices ABTA member/Partner Early bird rate - £269Standard - £299This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here. *To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place. Register now Non-member Early bird rate - £419Standard rate - £449This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here. *To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place. Register now Discounts Book three places and get 50% off the third place.(This discount will be automatically applied when you book online.)If you are looking to book for a larger group please contact events@abta.co.uk for a bespoke discount. Register now
Really enjoyed the day. I enjoyed all the speakers and panel session particularly. Leanne Woolvine, Traveltek