Sustainable Travel Conference

    25 March 2025
    9:30-16:30 followed by networking drinks
  • Venue:
    Central London
  • Book online

Event details

An essential event for those committed to making travel more sustainable, ABTA’s Sustainable Travel Conference returns in March 2025.

Attend ABTA’s flagship sustainability event for insights and debate on how to move your business forward on its sustainability journey. Hear best practice case studies, expert guidance and take part in practical discussions on how to improve sustainability processes, policies and practices within your business, in destination and across the supply chain.

About the event

Early bird prices will expire on 7 February 2025. 

8% of global carbon emissions are from tourism, transport making up the largest portion of this. With transport likely to be a large part of your overall value chain the expectation to act will hit the whole sector (Deloitte).

As sustainability continues to dominate the discussion in the travel sector, ABTA’s  Sustainable Travel Conference is your opportunity to make sure you are aware and prepared for the challenges and opportunities presented.

Recent high-profile greenwashing cases have led to consumers becoming increasingly sceptical about sustainable travel claims. Discover how to communicate your sustainability requirements throughout your supply chain and work together with all your stakeholders to ensure you are providing a transparent and credible message.

Overtourism is another example of a highly topical issue in travel, as seen by a sharp increase in press coverage  and drastic measures taken by destinations such as Venice introducing an access fee. Hear examples and take part in discussion on how extremely popular destinations can be managed responsibly so as to best seize the opportunities tourism can generate for communities around the world.

Learn about the steps that can be taken to reduce emissions, get closer to achieving net-zero targets, and move beyond a pure carbon focus to create a sector that is a force for good, supporting livelihoods at home and in destinations and promoting the preservation of culture and nature. 

Through keynote presentations, sharing of best practice and collaboration, this comprehensive conference will provide you with tips and tools to help you achieve your sustainability goals.

Meet with your peers to collaborate and benchmark on these important issues during the breaks and at the networking drinks reception.

More details about the event, speakers and the agenda will be released shortly.


  • Building resilience through nature-positive strategies and investments
  • Understanding sustainability across your supply chain
  • Working collaboratively with your stakeholders
  • Tackling the problem of overtourism as a travel company
  • Communicating your sustainability initiatives without greenwashing or greenhushing 
  • Managing human rights and associated risks in your supply chain
  • Measuring and reporting on sustainability
  • Using technology to share information and provide clarity to consumers around carbon calculations.


Moderator: Susan Deer, Director of Industry Relations, ABTA

susan deer

Susan joined ABTA in 2016 as Senior Solicitor, providing legal advice to ABTA Member businesses, as well as services to support ABTA’s public affairs and trade relations activity.  She has extensive experience in the travel industry, having worked in hotel reservations, tour operating and business travel before beginning her legal career. Since October 2019, as Director of Industry Relations, Susan is responsible for managing relationships with UK travel industry stakeholders, FCO and destination government liaison and overseeing sustainability, operations, crisis management and health & safety in destinations.

Speakers at last year’s conference included:

  • Paul Conroy, Head of Partnerships, Byway
  • Ian Corbett, Head of Sustainability, TUI Group
  • Sandra Ishmael, Director UK, Netherlands Board of Tourism & Conventions NBTC
  • Nadine Pinto, Global Sustainability Manager, The Travel Corporation TTC
  • Claire Ross, Director of Sustainability, DER Touristik
  • Prue Stone, Director of Sustainability, Hotelplan UK 
  • Rochelle Turner, Head of Sustainability, Exodus Travel
  • Sophie Walker, Global Head of Sustainability, Inside Travel Group 
  • Dr. Anke Winchenbach, Senior Lecturer & Researcher, University of Surrey

Benefits of attending

  • Hear examples of successful sustainable initiatives and developments
  • Gain an understanding of the different certifications and accreditation programmes – which to go for and how to start the process
  • Take away practical tips from sustainability experts that you can implement in your own organisation
  • Discover what you can do to manage expectations and consumer perceptions surrounding travel and sustainability 
  • Take part in break out discussion groups to look at topics relevant to you in more depth
  • Network with others in the industry to discuss the common challenges and share ideas.

Who should attend?

The event is ideal for large and small companies within the travel industry, including the following:

  • Directors and senior managers from travel companies of all sizes 
  • Sustainability and CSR Teams
  • Marketing and communications teams
  • Product and sales teams

Event prices

ABTA Member/ABTA Partner rates*

Early bird rate – £279 plus VAT
Full rate – £319 plus VAT

Non-Member rates

Early bird rate – £439 plus VAT
Full rate – £479 plus VAT 

Early bird prices will expire on 7 February 2025. 

This includes lunch and refreshments throughout the day, post-event networking drinks reception, a certificate of attendance, and access to presentation slides after the event.

Travel agents 
ABTA is hosting a limited amount of free places for members who are solely travel agencies. Please email to enquire and find out more.

Book three places and get 50% off the third place. 
(This discount will be automatically applied when you book online.) 
•    If you are looking to book for a larger group please contact for a bespoke discount.

View our booking terms and conditions here. 
Non-members are welcome to attend. For information about becoming a member click here.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.


For information about sponsorship opportunities, please contact Sara Dolan on 07766 517 611 or email

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"I really valued the honesty and open approach of the speakers and delegates. I was expecting sorry tokenism around green issues and found none - everyone truly seems actively engaged with sustainability issues - despite the huge nuances involved."
George Mirabelle Manton
Travel Nation
"Going away very inspired with lots of actions and next steps."
Louise Ungless
Black Tomato
"Great variety of speakers - very interesting and insightful."
Herve Le Feurve
ATOUT France