ABTA’s Beginner’s Guide to Travel Law seminar will take place in Bristol on 2 October 2018, providing an introductory-level overview of travel law.
2018 has been a year of major regulatory change for the travel industry, with the introduction of the new Package Travel and Linked Travel Arrangements Regulations, ATOL reform and GDPR.
Delivered by ABTA Partner Travlaw, ABTA’s Senior Solicitor Paula Macfarlane and Darren Hutton from RCL Cruises, the seminar will cover some of the key legal issues for travel businesses.
- Changes to your business model and liabilities
Under the new Package Travel and Linked Travel Arrangements Regulations 2018, some agents/retailers may find that they are organisers of packages for the first time and this will inevitably affect the way in which they operate. It’s imperative that you understand what adjustments you need to make to your business and how your liabilities will change.
- Contracting basics
Clear contractual terms with your suppliers are of paramount importance in order to ensure that roles are clearly defined.
- General Data Protection Regulation
Compliance with the GDPR is an ongoing business process that will continue to evolve over time. Travel industry businesses need to pay particular attention to their processes due to the personal and sensitive data that is processed about individuals.
- Claims handling
Every travel business needs to deal with customer claims, from delayed flights to personal injury and illness. How do you value a holiday claim? And what is the role for ADR/ODR and insurance?
This practical one-day seminar is ideal for anyone who sells holidays and requires a basic understanding of the law, including tour operators and travel agents.
The seminar will take place at the Doubletree by Hilton, Bristol. Find out more and register your place at abta.com/events.