Event details ABTA’s Travel Marketing Innovation seminar focuses on the latest forward-thinking marketing and technology trends and strategic insights that are re-shaping the travel industry. Innovations in travel marketing are increasingly moving toward personalised, tech-driven and experience-oriented travel marketing, with a huge focus on engagement, authenticity and sustainability.ABTA’s seminar will focus on technological innovations in marketing exploring AI, automation, chatbots, data analytics, customisation, social media e-commerce and more. Learn how to best navigate and leverage innovation to save time, streamline operations and transform your customer experience. This seminar will help you differentiate between mere noise and genuine breakthrough innovation that can transform your marketing.Hear from marketing experts and travel companies on the forefront of marketing innovation who will discuss and debate the future of travel marketing. Sessions Embracing the opportunities of AIAI innovations to better engage customersData-driven success: unlocking the power of smart decision making in travel marketingThe impact of AI on SEO: staying competitive and driving customer bookingsIntegrating immersive technology and experiential marketing into your marketing strategySocial e-commerce: driving end to end travel bookings through your social mediaUnlocking the power of podcastsCurrent trends in Out of Home (OOH) advertisingIntegrating AI in travel planningMarketing and technology trends re-shaping the travel industry Speakers Moderator: Andy Headington, CEO, Adido Andy helped set up Adido as an award-winning digital agency in Dorset in 2003. He spent the first few years primarily learning SEO from scratch and has since gone on to help develop an amazing digital marketing team working with some brilliant designers & developers at Adido HQ.As CEO of Adido, Andy has a vast knowledge of all areas of digital marketing and is a regular blogger, contributor and presenter on all areas of digital. His most specific areas of expertise and interest are search marketing, travel marketing and future innovations in the digital world.Andy has presented at numerous leading industry events including several ABTA events, The British Travel & Tourism Show, TTG Luxury, Travolution Summit and the Visitors Attraction Conference. He has also presented at industry events such as SES, SASCon, UK Search Awards, SMX, UK Search Awards and Digital Gaggle as well as hundreds of business groups across the UK. He has also been asked to comment on digital trends for the likes of Econsultancy, Sky News, The FT, The Guardian, Virgin and The Internet Marketing Podcast. Speakers include: Clarisse Chapolard, Head of Sales UK, Ireland & the Nordics, Club Med Holly Clarke, Chief Marketing Officer, Byway Richard de Villa, Marketing Director UK, Ireland & The Nordics, Club Med Richard de Villa Marketing expert with over 18 years in the travel industry. He has a proven track record in brand management and executing omnichannel marketing campaigns that drive measurable significant revenue growth. His strategic approach to organizing campaigns, combined with his proficiency in data-driven marketing strategies, has consistently resulted in increased commercial success and enhanced market presence. As an intuitive business and thought leader, he brings extensive expertise in digital marketing, market penetration, and destination promotions and is dedicated to establishing and maintaining strong relationships within the travel and media sectors. Nigel Goldthorpe, Managing Director, PDV Nigel Goldthorpe Meet Nigel Goldthorpe, the Managing Director of PDV - UK’s leading data-driven direct marketing agency. Nigel leads specialist data, insight and campaign management teams to help travel brands to turn consumer behaviour into bookings.With over 25 years’ data-driven marketing experience, he combines deep knowledge of audience insight, segmentation, analytics and testing with clear strategic direction, driving PDV to deliver measurable performance for many of the UK’s leading travel brands. Craig Hanna, Lead Product Champion, Acquia Craig Hanna Craig is the Director of Product Management at Acquia , where he leads the strategy for Acquia CMS, Low-code Site Building , and Drupal SaaS. With over 15 years of experience as a digital strategist and leadership trainer, he has helped global brands like British Airways, Virgin Holidays, Samsung, and Vodafone optimize their marketing operations. His academic contributions include launching the world’s first Masters in Digital Marketing and teaching at prestigious institutions, including Columbia University and the Stockholm School of Economics.Beyond his product leadership, Craig is the Executive Editor for the Global Marketing Alliance, providing data-driven insights to marketers worldwide. He is a regular keynote speaker across Europe and the US, specializing in digital transformation and organizational design. Throughout his career, Craig has remained dedicated to helping organizations bridge the gap between complex technology and effective leadership to drive scalable growth. Steve Hyde, Co-Founder, Push Steve Hyde Steve Hyde has spent over 25 years working at the intersection of marketing and technology. His career began at major FMCG companies including Kraft Foods, PepsiCo, and Disney, where he served as UK Sales Director. However, the slow pace of change in large corporations prompted him to explore a different path.In 2007, he co-founded Push in response to the emerging opportunities in performance-based digital marketing. Over nearly two decades, the agency has grown to serve hundreds of businesses globally, with work recognised by Google, Microsoft, and industry bodies across Europe and the UK. Push became the most awarded Google partner in Europe. In 2025, the agency received seven awards for its AI-driven marketing campaigns.More recently, Steve has been focused on understanding how AI is reshaping marketing fundamentals. He describes the current moment as "the biggest marketing revolution anyone alive will have seen". Push has been deliberately built to help businesses navigate this shift, developing tools and processes that integrate AI across marketing operations.Through training, consultation, and hands-on campaign management, Steve and his team work with companies exploring how to adopt AI practically and effectively.Marketing Transformation - AI Acceleration Caroline Routledge, Associate Director, PDV Caroline Routledge Caroline Routledge is PDV's Travel Acquisition Specialist, bringing over 25 years' experience working with travel brands to understand their marketing challenges and goals, uncover new opportunities and drive sustainable growth.Her deep expertise in audience segmentation and personalisation shapes targeted strategies that maximise relevance and response for every campaign. Working closely with PDV's data experts, she pinpoints high-value prospects and "lookalike" audiences that mirror your best customers, ensuring activity is insight-led and performance-driven. Ashleigh Cornish, Social Media Manager, Organic & Community, Brand Social, TUI Group Ashleigh Cornish Ashleigh Cornish is TUI UK’s Social Media Manager, leading the organic social team and shaping the brand’s social first, community-driven strategy. She brings over nine years of experience across the TUI business, from retail to overseas and now social, bringing a deep understanding of the customer journey and travel experience.Her passion for authentic, people led storytelling underpins her approach, ensuring content feels real, inspiring, and relevant to key moments. By combining data driven insight with creative execution, Ashleigh focuses on strengthening brand advocacy, elevating user experiences, and delivering social content that resonates. Sponsor Event partner Benefits Benefits of attendingHear from marketing experts and travel companies at the forefront of travel marketing innovationLearn how to integrate AI to boost your marketing campaignsDiscover how immersive technologies can enhance your digital marketing and open up new revenue streamsUnderstand how to leverage data and analytics to drive your marketing strategyLearn how to effectively use AI tools including Chat GPT for authentic content creationExplore the power of short-form video storytellingNetwork and discuss common challenges with industry peers and marketing experts Who should attend?Marketing professionals from travel and tourism companies of all sizes and budgets (tour operators and travel agencies), including the following: Chief Marketing Officers (CMOs), Marketing Directors and Marketing team leadersChief Innovation Officers (CIOs), Innovation and Technology leaders in travelAnyone working in marketing for a travel company Excellent day. I found it engaging thanks to a great mix of speakers, all covering topics that are front of mind for travel marketers at present. Danielle Penny, easyJet holidays Speakers were really diverse and interesting. Good mix of topics covered. Jamie Fisher, Trafalgar Great event, great content. Speakers were all great and really engaging. Sara Park, Premier Travel Group Prices ABTA members/Partners Early Bird member rate - £269 Standard member rate - £299Early bird rates will expire on 24 January.This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here.*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place. Register now Non-member Early Bird non-member rate - £419 Standard non-member rate - £449Early bird rates will expire on 24 January.This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here. Register now Discounts Book three places and get 50% off the third place.(This discount will be automatically applied when you book online.)If you are looking to book for a larger group please contact events@abta.co.uk for a bespoke discount. Register now
Excellent day. I found it engaging thanks to a great mix of speakers, all covering topics that are front of mind for travel marketers at present. Danielle Penny, easyJet holidays
Great event, great content. Speakers were all great and really engaging. Sara Park, Premier Travel Group