05 May

Supporting Members with their legal obligations

With summer approaching, more and more customers are planning, booking and travelling on their holidays with ABTA Members. With holidays subject to tight regulations and requirements, including the Package Travel Regulations and contract law, ABTA supports Members to meet their legal obligations.  
We have lots of guidance available on the Member Zone to help Members comply with UK law and regulations, including guidance on the Package Travel Regulations, consumer law and data protection.

There are also template booking terms and conditions which Members can use to help them make sure their terms are fair. Members can also obtain individual advice about legal issues relating to their business from our Member Support Team on 020 3117 0597 and membersupport@abta.co.uk
As well as this free support Members have the option to take part training and seminars put on by ABTA including the annual two-day Travel Law Seminar that returns in-person this Monday and Tuesday in central London. The Seminar provides an opportunity to meet and hear from a range of travel and legal professionals and discuss the changing landscape of travel regulation, as well as receiving a complete update on all legal issues facing travel. Full details of the event and how to register for a place can be found here. 
We will also be launching the latest issue of ABTA’s Travel Law Today at the event, which will then be available to Members in the Member Zone. It includes ‘must have’ advice on topics including managing risk and TOMS. Please do take a look.
The Code of Conduct also helps Members meet their legal requirements. By following the Code you are complying with the law. ABTA has been in a Primary Authority partnership with Kent County Council Trading Standards since 2019. The Code of Conduct and Guidance on the Code of Conduct are assured advice under the partnership. Members can refer to the Primary Authority arrangement provided by ABTA if they are approached by any other Trading Standards authority. 
As travel opens up again, it is even more important that you get the most out of your ABTA membership and make use of the advice available.

Mark Tanzer, Chief Executive