ABTA Member Short Breaks Limited has gone out of business on 29 April 2019.
ABTA is supporting customers who have upcoming bookings with Short Breaks. The majority of customers are booked on packages to Europe which included travel on the Eurostar or Eurotunnel, accommodation and/or tickets to Disneyland Paris or tickets to shows. All customers should be in receipt of their Eurostar or Eurotunnel tickets or booking confirmation, as well as their park or show tickets or booking confirmation.
Customers should still be able to use these tickets and continue with their holiday plans as arranged. The company has informed us that these bookings are valid as Short Breaks has paid for them upfront.
In some instances, although accommodation has been booked it may not have been paid for by the company before ceasing to trade. ABTA is in the process of contacting all customers with immediate departures in May 2019. We are also contacting their accommodation providers to make payment for their accommodation, which will allow customers to continue with their holidays as planned and at no extra cost.
We will then move on to deal with departures from June 2019 onwards as we intend, wherever possible, to allow these bookings to continue.
Any customers that booked their holiday through a travel agent, should contact the travel agent in the first instance for further advice.
For any other type of bookings or where you require further assistance please contact ABTA's Claims team on email@example.com or call 020 3758 8744.