Oundle Travel Ltd ceases trading – advice for customers
We are sorry to inform you that Oundle Travel Ltd has ceased trading with effect from 8 November 2022.
All holidays sold by Oundle Travel Ltd were sold as an agent for other tour operators. Customers should follow the advice issued below.
Holidays booked through Oundle Travel Ltd with another tour operator
If you booked a package holiday through Oundle Travel Ltd and the holiday is provided by another tour operator, you will need to contact the tour operator named on your paperwork or ATOL Certificate for a flight-inclusive package (listed on your ATOL certificate under “Who is protecting your trip”).
Your tour operator should be able to confirm that they have your booking. Your tour operator will be responsible for your booking going forward.
Customers requiring further assistance can contact 020 3758 8730 or email firstname.lastname@example.org. Please only call if you have already followed all the advice above.
How long will it take to process my claim?
We are currently estimating that claims may take up to six weeks to be processed.
Your claim must be submitted within six months of the date of failure (no later than 8 May 2023). Claims submitted after this date will not be accepted.