26 Oct

Advice for Lee’s Travel customers

ABTA member Lee’s Travel Ltd has ceased trading on 25 October 2018 due to insolvency. The company was located in Edgware, London ABTA numbers P7042/Y6382.  The company also held an Air Travel Organiser licence (ATOL 4210) and an International Air Transport Association (IATA) licence. 


The majority of Lee’s Travel business was the sale of scheduled airline tickets under its IATA licence, if customers are in possession of their ticket the airline should honour the ticket and allow the customer travel as normal. If the customer has paid in full but not been issued with their ticket they should contact their airline who should issue a ticket directly to the customer, part payments should also be honoured by the airline.


The company also sold package holidays involving flights. These are protected under the ATOL licence and customers should go to ATOL  www.atol.org.uk to start the refund process.


The company also sold cruise only packages. Customers with this kind of booking should be able to continue with their booking and should contact the Cruise Operator directly and speak to the Credit Control department at the Cruise Operator’s Head Office. 


Any customers who need further assistance from ABTA should contact our claims helpline number 0203 758 8734 or email us at claimsrequest@abta.co.uk