Following the tragic accident involving Ethiopian Airlines flight 302 the Civil Aviation Authority has taken the decision to stop all Boeing 737 MAX passenger flights from operating in UK airspace and the European Union Aviation Safety Agency (EASA) has also suspended all Boeing 737 Max operations in Europe.

For those customers who are booked to fly imminently on this particular aircraft model and have booked directly with the airline, then you should contact your airline to see if an alternative flight is available. If not, you would be entitled to a full refund for the cost of your flight. For customers whose flight is part of a package holiday, it is your travel company’s responsibility to make alternative arrangements. Package holiday customers would be entitled to a full refund of the cost of the holiday if the alternative offered caused a significant delay to the trip.