The Government has announced that ABTA will be among the organisations involved in a new expert group which will work to improve aviation accessibility, empower consumers and improve industry standards. The new Aviation Accessibility Task and Finish Group will be chaired by Paralympian Baroness Grey-Thompson. 

Mark Tanzer, Chief Executive of ABTA – The Travel Association said:

“We want everyone to be able to experience the joys of travel, but we know disabled passengers are sometimes let down getting the assistance and support that’s required.

“We’re pleased to see the Government looking at these issues, we have already been discussing these challenges with officials and look forward to contributing to the new group.

“ABTA has been working on accessibility for a number of years, offering free online training, and providing pre-notification guidance for members, which is currently under review. We’ve also long stressed the importance of effective information sharing between agents, operators and airlines and providing information to passengers about available support.”

Notes to editors
ABTA is a trade association for UK travel agents, tour operators and the wider travel industry. We’re the largest travel trade body, with over 4,300 travel brands in membership who have a combined annual UK turnover of over £40 billion. We work closely with our members to help raise and maintain standards and build a more sustainable travel industry, and provide travellers with advice, guidance and support.

Our members sign up to a code of conduct and commit to agreed service standards and fair trading. When you need clear travel information, and accurate and impartial advice relating to your trip, we’re here for you. When you book with an ABTA member, reliable advice comes as standard. This means that booking with our members brings peace of mind.

All this together means we help you travel with confidence. www.abta.com