How do I contact the Customer Information Team?

If you have a dispute and it relates to an ABTA member you will need to register it via the online portal. Please click here.

If you want more information on how to register a dispute you can send an email to customerinformation@abta.co.uk but please be aware that you will receive an automated response and this email inbox is not monitored. The automated response will send you instructions on how to register a dispute with us and your email will be deleted.