Crisis management is high on the agenda for travel. Your organisation should have a crisis management plan in place to deal with a wide range of potential incidents, from natural disasters and illness outbreaks to security incidents, accidents and more. An effective crisis plan will help you to protect your customers and staff and safeguard your company’s reputation.
Tailored for travel companies, this introductory-level seminar will equip you with the knowledge and resources you need to implement or improve your crisis plan. You will hear useful tips for effective crisis management and gain an understanding of your legal responsibilities, including your duty of care towards your customers and staff.
Get up-to-date advice and guidance from ABTA, a law firm and media and crisis management experts. Hear case studies from travel companies who will talk about their own crisis plans and share the lessons learnt from previous incidents.
Additional speakers will be confirmed shortly including a law firm, crisis management experts and travel industry representatives.
The event is ideal for anyone working in travel who has responsibility in a crisis, including:
ABTA Member/ABTA Partner* rate – £235 plus VAT
Non-Member rate – £355 plus VAT
Book three places and get 50% off the third place.
(This discount will be automatically applied when you book online.)
If you are looking to book for a larger group please contact firstname.lastname@example.org for a bespoke discount.
Please note discounts cannot be combined.
Non-Members are welcome to attend. For information about becoming a Member click here.
View our booking terms and conditions here.
Make payment by credit or debit card. UK VAT will be applied. ABTA Members can also request an invoice.
*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.