Essential Guide to Travel

Early bird rates will expire on 13 December. 

Through presentations, case studies and workshops the day will act as a one-stop-shop for those wanting to deepen their knowledge of the travel industry.

Get an overview of the industry including the key players, consumer rights and industry trends along with an update on the political landscape and the main policies governing and impacting travel.

Discover the current health, safety, and security challenges facing the industry along with ABTA’s latest initiatives. Get an overview of sustainable travel and climate goals including a sound understanding of policies and terminology.

Learn about the Package Travel Regulations (PTRs) and take part in an interactive workshop that will provide hands-on experience to support learnings and put theory into practice when it comes to dealing with common customer queries relating to the PTRs.

Moderated by ABTA’s Head of Education and Career Development, Vicki Wolf, the seminar will include presentations from ABTA representatives and real-world perspectives from travel companies.

Don’t miss this invaluable opportunity to deepen your understanding of the travel sector and enhance your professional skills. 

• Understanding business models and definitions
• The current political landscape and potential reform to PTRs and ATOL 
• ABTA's code of conduct, member support and guidance
• Understanding the basics of financial protection
• A guide to the Package Travel Regulations
• Risk management and health, safety, and security: industry standards and focus areas
• Consumer sentiment and travel trends
• An overview of sustainable travel and climate goals. 

Moderator: Vicki Wolf, Head of Education and Career Development, ABTA 

Vicki is ABTA’s Head of Education and Career Development and has worked at ABTA – The Travel Association, in various roles since the end of 2000. Vicki’s main responsibilities include managing ABTA’s education work including our online training portal – The ABTA Knowledge Zone as well as our 15 ABTA Education Partners (12 universities and 3 colleges). This includes our ABTA Student Representatives programme. Vicki also represents ABTA on the Aviation Skills Board (AISB) and Travel Apprenticeship Board. Previous to working at ABTA she worked for the National Department of Transport in South Africa as a policy advisor. 

Additional speakers include representatives from ABTA and the travel industry.

• Gain the knowledge and confidence you need to get a head start in your role and bolster your existing skills
• Take part in practical exercises tailored for the travel industry
• Get a holistic view of the key areas affecting the travel industry and what trends will impact travel in 2025
• Bring your questions to the experts
• Network with industry peers and discuss the common challenges you face.

Travel professionals who are new to travel or who want a refresher on the core principles governing travel. The event is also open to students, graduates and apprentices looking to further their knowledge of the travel industry.

ABTA member/Partners:
Early Bird member rate - £249
Standard member rate - £279

Non-members:
Early Bird non-member rate - £389
Standard non-member rate - £419

Early bird rates will expire on 13 December. 

This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate. 

Make payment by credit or debit card. 

View our booking terms and conditions here.

Discounts

• Book three places and get 50% off the third place.
  ^{(This discount will be automatically applied when you book online.)}
• If you are looking to book for a larger group please contact events@abta.co.uk for a bespoke discount.

*To qualify for the ABTA member/Partner discount you must have a current ABTA member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend. For information about becoming a member click here.