Training day

Creating Content for Travel Marketing Campaigns

04 February 2026
09.30 – 16.00
Venue:
ABTA, 30 Park Street, London, SE1 9EQ

Event details

ABTA’s training day will provide expert guidance for travel marketers on creating new and unique content for your campaigns.

Learn how to create content for different audiences, gain an understanding of different types of content and how it can be used to create meaningful interactions with customers.  Get up to date on the different channels and how best to share you content including video, search, blogging, podcasting & social media.

Looking at both paid and owned content you will be discover how to plan and implement a successful content marketing strategy to make campaigns stand out in a crowded space.

Hear fresh approaches to inspire and revamp the content of your current marketing plan in order to stay ahead of your competitors. Understand what makes a successful content marketing strategy and the importance of storytelling. Discover how to create both paid for and owned content to engage with your audience, build customer loyalty and brand awareness.

Expert speakers from the travel industry will guide you through building a content marketing strategy from selecting the right channels, creating engaging content and ensuring the best methods of distribution.  You will be provided with practical tips that you can take back and implement.

The day has been designed with all budgets in mind and will demonstrate creative solutions for small budgets.

Sessions

  • Creating unique content to differentiate your product and stand out in a crowded space
  • Identifying the best channels to distribute content and engage with new audiences
  • Owned content vs. paid content
  • Understanding what makes a good video - working with film makers and agencies
  • Creating user generated and earned content
  • Using employee generated content
  • Creators vs. influencers and the changing landscape
  • The role of good content in traditional media
  • Building loyalty and customer experience into your content marketing activities
  • Tracking and measuring the success of your campaign
  • Using  AI for content creation: authenticity, ethics and efficiency 

Speakers

Moderator:

Laura Stephen
Laura Stephen,
Head of Brand and Marketing,
ABTA

Laura leads ABTA’s Brand & Marketing team, as part of a job share with colleague Shelley Beresford.  

Before joining ABTA, she was Head of Marketing at a tech start up and prior to that, spent 15 years leading the Consumer and Trade Marketing teams at Virgin Atlantic.  

Laura has over 20 years of B2C and B2B marketing experience across small and large global brands and is passionate about consumer centric marketing and creating distinctive campaigns that bring products to life, particularly in the travel industry.

Speakers include:

Debbie Benjamin
Debbie Benjamin,
Travel - Vertical Client Solutions,
TikTok
Phill Clarke
Phill Clarke,
Owner & Creative Director,
Kemosabe
Cate Dixon
Cate Dixon,
Content Marketing Specialist,
Kuoni
Harriet Matthews
Harriet Matthews,
Content Lead,
Byway Travel
Lucy Murmann
Lucy Murmann,
Creative Lead,
Byway Travel
Josh Pizey
Josh Pizey,
Global Head of Social,
HX Expeditions
Ollie Presswell
Ollie Presswell,
Innovation Lead - Wanderlab,
Tripadvisor
Chantelle Ramdeen
Chantelle Ramdeen,
Senior Content Executive,
ABTA
Amy Springett
Amy Springett,
Influencer Marketing Manager,
TUI
Rebecca Williams
Rebecca Williams,
Global Photo & Video Production Manager,
TUI
Jamie Fisher
Jamie Fisher,
Global Head of Marketing & Campaigns,
Trafalgar

Benefits

Benefits of attending

  • Receive advanced and in-depth guidance on creating content across all channels
  • Understand what makes a successful content marketing strategy  
  • See examples of successful content from across the travel industry
  • Discover creative solutions for small budgets
  • Get expert advice on owned content vs. paid content
  • Take away practical tips for creating successful videos
  • Learn how to effectively measure the results of your marketing campaigns

Who should attend?

This seminar is for travel agents, tour operators and the wider travel industry including:

  • Marketing and product teams
  • Digital marketing and social media teams
  • PR teams
  • Directors and senior managers from small business.