It is vital that travel organisations have a procedure in place to receive travel advice and to communicate this advice to customers.
This seminar provides practical guidance for travel companies on how to communicate FCO and other advice, including notifications of building works, flight changes and cancellations, strikes, visa requirements and significant changes to holidays and tours.
This one-day event will look at the best ways to inform customers about the advice pre and post-booking as well as what to do if the advice changes post-departure. Hear from the FCO and NaTHNaC on how travel advice is formulated, and how and why it changes.
Hear from ABTA about how you can talk about travel advice and ensure your procedure for communicating travel advice to customers is robust. Question the legal experts on your liabilities, and find out if your obligations have changed as a result of the new Package Travel Regulations.
The event is ideal for tour operators and travel agents of all sizes including the following teams:
ABTA Member/ABTA Partner rate* – £229 plus VAT
Non-Member rate – £349 plus VAT
*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.
Non-Members are welcome to attend ABTA Conferences and Events. For information about becoming a Member click here.
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