Seminar

Navigating Change in Business Travel – London

Event details

This new one-day seminar, moderated by ABTA, offers a timely update on the priority issues facing the business travel sector. What developments will shape the industry in the years to come? Hear from peers and industry experts on how to successfully navigate these changes and gain insight into the important trends affecting corporate travel.

About the event

Corporate traveller behaviour is changing, with travellers demanding more choice and personalised services across their entire journey. New tools, technologies are transforming the corporate travel landscape. Political uncertainty around Brexit and regulatory changes continue to impact the sector. 

At this practical seminar, a varied speaker line up will look offer the latest advice on IATA’s New Distribution Capability and the future of distribution. Hear best practice for meeting the changing needs of the corporate traveller, in a cost effective, convenient and personalised way. Learn from buyers about how to stand out in a competitive landscape. Get the latest on business travel regulation and compliance including an update on the new Package Travel Regulations, IATA reform, PSD2  and VAT/TOMs. Hear best practice for attracting and retaining diverse talent in the corporate travel sector. Learn how to generate savings and efficiencies through the application of new technologies and pricing methods and understand how emerging technologies are disrupting the market. Get the latest on business travel regulation and compliance including an update on the new PTRs, IATA reform, PSD2 and VAT/TOMs. Explore ways to overcome the challenges of recruitment and attracting diverse talent to the corporate travel sector.

Whether you work for a TMC, supplier or a corporate travel buyer, this timely seminar will provide key insights to inform your long-term business travel strategy. There will be plenty of time for questions and opportunities to discuss common issues with colleagues throughout the day.  Hear best practice guidance and case studies from suppliers, TMCs and the travel buying industry 
 

Sessions

  • Important trends and developments in corporate travel 
  • Changes in business traveller behaviour, including the needs of young travellers 
  • Delivering wider content feeds to improve booking choices, the future of distribution and New Distribution Capability
  • Marketing and selling your services to businesses – what corporate buyers are looking for
  • Compliance update – general business travel agreements, VAT, IATA reform, PSD2 and GDPR
  • Forecasting future air, hotel, rail and car rental pricing 
  • Choosing your supplier and negotiating contracts with vendors
  • Attracting and retaining diverse talent in the business travel industry
  • Emerging technology in the business travel sector, digital travel tools and new payment trends

Speakers

  • Moderator: Susan Deer, Senior Solicitor, ABTA
  • Matt Gatenby, Senior Partner, Travlaw 
  • David Rutnam, Senior Manager Industry Distribution Programs Adoption, IATA 
  • Pat McDonagh, Chief Executive, Clarity Travel
  • Claire Evans, Head of Diversity & Inclusion, Easyjet
  • Liz Emmott, General Manager UK, Amadeus
  • Sam Abdou, Senior Executive, Airline Commercial Unit, Amadeus
  • Andrew Jordan, Chief Product and Technology Officer, CWT
  • David Oliver, Procurement Manager, Red Bull Company Ltd 
  • Representative, ACTE (Association of Corporate Travel Executives)

Benefits of attending

  • Get insights into the key developments affecting corporate travel and respond to changing traveller behaviour 
  • Take away practical guidance on how to manage change in the business travel sector
  • Hear best practice case studies from TMCs and suppliers 
  • Hear from buyers about what they are looking for in a TMC
  • Discuss common issues with colleagues 
  • Get the latest update on NDC and the future of distribution
  • Listen to legal and regulatory guidance tailored specifically for business travel 
  • Network with peers from TMCs, suppliers and the travel buying industry 

Who should attend?

This event is aimed at senior representatives from TMCs, suppliers and those working in the travel buying industry including:

  • Senior managers and directors 
  • Business development managers 
  • Finance teams 
  • Procurement and commercial managers 
  • Sales and marketing managers 
  • Corporate travel managers.
     

Event prices

ABTA Member/ABTA Partner* rate – £235 plus VAT 
Non-Member rate – £355 plus VAT 

 

Discounts

Book three places and get 50% off the third place.
(This discount will be automatically applied when you book online.)

If you are looking to book for a larger group please contact events@abta.co.uk for a bespoke discount.

Please note discounts cannot be combined.

 

Other information

Non-Members are welcome to attend. For information about becoming a Member click here.

View our booking terms and conditions here.

Make payment by credit or debit card. UK VAT will be applied. ABTA Members can also request an invoice.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Event sponsorship

Co-sponsor

ABTA Partner+ Travlaw LLP are 100% committed to serving the travel and leisure industry – from tour operators and travel agents to airlines, hotel groups, event management companies and their insurers. We pride ourselves on being one of the top travel law firms in the UK. We are a large, experienced team of highly professional yet approachable lawyers who are tried and tested specialists in advising.

 

For details on how to promote your company via headline sponsorship, branding and exhibition, contact Matt Turton on 020 3693 0194 or mturton@abta.co.uk

To view our commercial opportunities brochure click here.

I want more information about this event

Contact us for more information about this event.
Signup for Event updates

Co-sponsor