ABTA has introduced free-of-charge material, on-demand webinars and specialist expertise from ABTA Partners to its Coronavirus: support from ABTA Partners hub (abta.com/partnersupport).
The European Commission has issued an official Recommendation on Refund Credit Notes offered to customers as an alternative to cash refunds for cancelled package holidays.
ABTA welcomes the Chancellor’s move today to extend and adapt the furlough scheme, but highlights other urgent measures which will be needed to protect the industry and the hundreds of thousands of jobs it supports.
ABTA’s Chief Executive, Mark Tanzer, today gave evidence to the House of Commons Transport Committee as it looks at the implications for transport of the coronavirus pandemic.
ABTA is stepping up its ask to the Chancellor to extend the government’s salary support scheme for the UK travel industry, in recognition that travel companies will emerge from the current crisis much slower than other sectors of the UK economy.
ABTA’s Chief Executive, Mark Tanzer has written an open letter to customers of the Association’s Members with travel arrangements that have been affected by the coronavirus crisis to explain the current situation and ask for their support.
ABTA has published further guidance today for Members and customers on holiday amendments and refunds, as the industry continues to wait for the Government to provide clarity and support from its side.
On day one of ABTA’s campaign calling for grassroots political action by travel and tourism businesses, their staff and anyone who supports the industry, 13,500 people responded by emailing their MP.
Following a week where many national governments across Europe have acted to introduce temporary changes to rules that govern holiday refunds, ABTA is urging the UK Government to do the same.
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