Since booking my holiday the price has been reduced, am I entitled to a refund of the difference?
If you booked your package before 1 July 2018
No. In booking your holiday early you had the opportunity of choosing from the widest range of holidays.
This works in much the same way as a shop sale; a shop doesn’t offer refunds to customers who bought goods before the shop put them on sale.
If you booked your package after 1 July 2018
Only if they include this caveat in their booking conditions, but they can only provide a partial refund if certain costs decrease, for example changes in the price of transport resulting from the cost of fuel; changes in taxes or fees imposed by third parties; or changes to exchange rates.
However, it works both ways, and means they will also need be able to increase any relevant amounts where those costs go up.
If they don’t include this information in their booking conditions they can’t increase the price and you are not entitled to a refund if the costs decrease.
- Package holidays