Webinars on demand

Please find below recordings of ABTA’s digital webinars, providing practical guidance for the travel industry during the global coronavirus crisis.

The series focuses on business resilience and are delivered weekly in collaboration with trusted ABTA Partners. 

ABTA Members and Partners can access the recordings free of charge. Non Members are welcome to pay to access the webinars. Find out more below.

On demand: Returning to the Travel Workplace

Re-watch ABTA’s webinar on helpful guidance for travel companies, looking at the steps you can take to help ensure a safe return to the workplace. Held in partnership with ABTA Partners, Travlaw, CMAC and IGI. Broadcast on 27 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Bolstering your Travel Business During the Coronavirus Crisis

Re-watch ABTA’s webinar, held in partnership with Summit Advisory and more2. Get a whistle stop guide to bolstering your business during the Coronavirus crisis and learn how to use this time to make positive changes, build value within your business and ready yourself for the recovery period. Broadcast on 27 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Delivering Customer Service in the Coronavirus Crisis

Re-watch ABTA’s webinar on how travel companies can improve their customer service during the Coronavirus crisis. Hear advice on how to deal with increased customer enquiries and explore the longer term considerations for your travel company and how to provide good customer service during the recovery. Held in collaboration with ABTA Partners, Themis Advisory, Freshworks and markettiers, you will also hear from the Institute of Customer Service (ICS). Broadcast on 20 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Cyber Security and Remote Working: Protecting your Travel Business

Re-watch ABTA’s webinar on guidance around how to protect your business and data from cyber attacks during the Coronavirus crisis. Learn what the current cyber threats are and how to spot them. Consider whether your business continuity and response plans are still up to date and reassess whether your staff know what to look out for. Held in collaboration with ABTA Partners, Grant Thornton UK, Fladgate LLP and Babble, you will also hear from the National Cyber Security Centre. Broadcast on 13 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Supply Chain and Contract Risk Management

Re-watch ABTA’s webinar on the supply chain challenges that travel businesses face, given the impact of the coronavirus crisis. Get legal guidance on how to manage contractual risk and negotiate with suppliers. Understand the role of ‘Frustration of Contract’ and ‘Force Majeure’ clauses and well as how, and where, to challenge chargebacks and Section 75 claims. Held in collaboration with ABTA Partner, Kemp Little you will also hear from ABTA’s Director of Legal Affairs, Simon Bunce. Broadcast on 29 April 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Restructuring and Funding Options for your Travel Business

Re-watch ABTA’s webinar on where to find alternative funding and get advice on how to engage with lenders to ensure your business remains resilient, in these unprecedented and difficult times. Hear a panel discussion on the impact of reduced balance sheets on regulators' requirements for membership and bond issuance. Held in collaboration with ABTA Partners, RSM and The Travel Trade Consultancy, you will also hear from ABTA’s Director of Membership and Financial Services, John de Vial. Broadcast on 29 April 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Remote Working: Protecting your Employees' Mental Health and Wellbeing

Re-watch ABTA’s webinar on how you can support the mental health and wellbeing of your remote workforces during the coronavirus crisis. Held in collaboration with ABTA Partner, Howden Employee Benefits & Wellbeing, you will also hear sessions from Mind and ABTA LifeLine. Broadcast on 22 April 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT. 

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On demand: ABTA’s Financial Resilience for Travel Businesses Webinar

Re-watch ABTA’s webinar on the steps that travel businesses can take to manage the financial challenges posed by the coronavirus crisis. Held in collaboration with trusted ABTA Partners, RSM, Elman Wall Travel Accountants and The Travel Trade Consultancy, consider the business protection measures and strategies that will work best for your travel company going forward. Broadcast on 15 April 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: ABTA’s Covid-19 Employment Law for Travel Webinar

Re-watch ABTA’s webinar on the steps that travel businesses can take to support workforces whilst safeguarding businesses during the coronavirus crisis. Held in collaboration with trusted ABTA legal Partners, DMH Stallard and Travlaw, get practical advice on government programmes, and understand the support that is available and how to access funding. Understand how to access the coronavirus Job Retention Scheme (furlough scheme) and the impact on HR processes. Broadcast on 15 April 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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