Webinars on demand

Please find below recordings of ABTA’s digital webinars, providing practical guidance for the travel industry during the global coronavirus crisis.

The webinars focus on business resilience and are delivered in collaboration with trusted ABTA Partners. 

ABTA Members and Partners can access the recordings free of charge. Non Members are welcome to pay to access the webinars. Find out more below.

On demand: Reinventing the Travel Customer Journey

Re-watch this ABTA webinar to hear practical insights and ideas on how you can bolster your current customer journey in preparation for the travel restart. This webinar is held in partnership with ABTA Partners Inspiretec, Vamoos and Vertical Systems. Broadcast on 14 April 2021.

ABTA Members/Partners: Access free of charge via the Member Zone

Non Members: Purchase on demand for £99 + VAT

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Managing Travel Workforces

Re-watch this ABTA webinar to hear updates and discussion on topics including furlough, remote working, employer duty of care, Brexit, skills gaps and diversity. This webinar is held in partnership with ABTA Partners Bournemouth University, Freshworks, Howden Employee Benefits & Wellbeing, Northern Training Academy and Travlaw. Broadcast on 17 March 2021.

ABTA Members/Partners: Access free of charge via the Member Zone

Non Members: Purchase on demand for £99 + VAT

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: A Guide to Refund Credit Notes

Re-watch this ABTA webinar to get an update and practical guidance on the timely topic of Refund Credit Notes. This webinar is held in partnership with ABTA Partner Travlaw and with contribution from the Civil Aviation Authority. Broadcast on 4 February 2021.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Protecting your Employees’ Mental Health and Wellbeing

Re-watch this ABTA webinar to get helpful tips and advice on how you can protect your own and your employees' mental health and wellbeing during this uncertain time. This webinar is held in partnership with ABTA Partners Hill Dickinson and Howden Employee Benefits & Wellbeing. Broadcast on 27 January 2021.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Customer and Staff Engagement Strategies for Travel

Re-watch this ABTA webinar to hear expert insight into how you can improve your customer engagement strategy to ensure you are meeting the changing needs of your clients. Explore strategies for building your company culture whilst working remotely and digitally. This webinar is held in partnership with ABTA Partners Freshworks. Broadcast on 2 December 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Brexit Preparations for Travel Businesses

Re-watch this half-day webinar, designed to offer practical business support and advice to travel businesses ahead of the end of the UK’s Brexit transition period from the European Union on 31 December 2020. Hear from legal, financial, tax and ABTA experts on key topics including insolvency financial protection, VAT TOMS, workforces, immigration, commercial contracts, data implications and customer information requirements. Listen to seven additional workshops and surgeries on the above topics and hear in depth answers to business specific questions. 

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Careers in Travel

Re-watch this ABTA webinar which is tailored specifically for students who are studying travel, tourism and leisure plus travel and tourism apprentices and those in early travel careers. Explore what future travel roles will look like and get inspiration for your future career in this diverse industry. This webinar is held in partnership with ABTA Partner C&M Travel Recruitment. Broadcast on 24 November 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: COVID-19 Business Resilience and Support

Re-watch this ABTA webinar to get an update and practical advice around the COVID-19 business support available for travel companies with a particular focus on employment and workforce issues. This webinar is held in partnership with ABTA Partners DMH Stallard, Elman Wall, Kennedys and RSM. Broadcast on 18 November 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Consumer Sentiment and Holiday Habits

Re-watch this ABTA webinar to gain insight into ABTA’s Holiday Habits research, consumer booking data and get practical advice around marketing and communication strategies. This webinar is held in partnership with ABTA Partners Pure360, The Brighter Group, A Finn Partners Company and Traveltek. Broadcast on 4 November 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Reducing the Impact of COVID-19 on Sustainable Travel Accommodation

Re-watch this ABTA webinar to gain an understanding of the impact of COVID-19 prevention measures on tourism and accommodation sustainability work. This webinar is held in partnership with Travelife and ABTA Partners Preverisk. Broadcast on 21 October 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Managing Travel FX Risk in Uncertain Times

Re-watch this ABTA webinar to find out how travel companies can manage FX risk to protect their businesses during these uncertain times. This webinar is held in partnership with ABTA Partners Deloitte, OFX and The Travel Trade Consultancy (TTC). Broadcast on 30 September 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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On demand: Destination Health and Safety for Post Pandemic Recovery

Re-watch ABTA’s webinar to get an introduction to ABTA’s new guidance ‘Post Pandemic Recovery – A Guide to Assist Destinations and the Travel Industry’. The guide is for travel providers, suppliers and destination governments. Held in partnership with ABTA Partners IGI, Intertek Cristal and Preverisk Group. Hear from contributors Etihad Airways and Turismo de Portugal. Broadcast on 1 July 2020.

ABTA Members and Partners can access this webinar free of charge.

Non Members can access the webinars on-demand for £99 plus VAT.

ABTA Members/Partners: Access via the Member Zone

Non Members: Purchase webinar on demand

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