Webinars on demand

Please find below recordings of ABTA’s digital webinars, providing practical guidance for the travel industry during the global coronavirus crisis.

The webinars focus on business resilience and are delivered in collaboration with trusted ABTA Partners. 

ABTA Members and Partners can access the recordings free of charge. Non Members are welcome to pay to access the webinars. Find out more below.

On demand: Consumer Sentiment Towards Travel

Re-watch ABTA’s webinar to gain insight into consumer attitudes towards travel brands and services post-Covid 19. This webinar is held in partnership with ABTA Partners Freshworks, GlobalWebIndex, Gosh PR and Markettiers. Broadcast on 22 July 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Consumer Attitudes Towards Sustainability Post Covid-19

Re-watch ABTA’s webinar to gain insight into how the Coronavirus crisis has affected consumer attitudes towards sustainability and what travel businesses can learn from this. This webinar is held in partnership with ABTA Partners The Brighter Group, GlobalWebIndex and Hungarian Tourism Agency. Broadcast on 15 July 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Getting your Contracts Right: Lessons Learned from the Coronavirus Crisis

Re-watch ABTA’s webinar to receive guidance on how to get your consumer and supplier contracts right post-Covid-19. This webinar is tailored specifically for the travel industry and held in partnership with ABTA Partner Travlaw. Broadcast on 8 July 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Destination Health and Safety for Post Pandemic Recovery

Re-watch ABTA’s webinar to get an introduction to ABTA’s new guidance ‘Post Pandemic Recovery – A Guide to Assist Destinations and the Travel Industry’. The guide is for travel providers, suppliers and destination governments. Held in partnership with ABTA Partners IGI, Intertek Cristal and Preverisk Group. Hear from contributors Etihad Airways and Turismo de Portugal. Broadcast on 1 July 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Maximising Brand Awareness During the Coronavirus Crisis

Re-watch ABTA’s webinar to receive expert guidance on how to maintain brand awareness during the Coronavirus pandemic. This content has been tailored for marketing, social media, PR and brand teams working in the travel industry. Held in partnership with ABTA Partners Adido, Global, the Media and Entertainment Group, Pure360 and The Brighter Group. Broadcast on 17 June 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Managing your Workforce through the Coronavirus Crisis

Re-watch ABTA’s webinar to receive helpful guidance on Coronavirus-related workforce issues. The content is tailored for HR professionals and those involved in workforce management within the travel industry. Held in partnership with ABTA Partners Kemp Little, RSM, Howden Employee Benefits and Wellbeing and Bournemouth University. Broadcast on 10 June 2020. Broadcast on 10 June 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Returning to the Travel Workplace

Re-watch ABTA’s webinar offering helpful guidance to travel companies on the steps you can take to help ensure a safe return to the workplace. Held in partnership with ABTA Partners, Travlaw, CMAC and IGI. Broadcast on 27 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Bolstering your Travel Business During the Coronavirus Crisis

Re-watch ABTA’s webinar, held in partnership with Summit Advisory and more2. Get a whistle stop guide to bolstering your business during the Coronavirus crisis and learn how to use this time to make positive changes, build value within your business and ready yourself for the recovery period. Broadcast on 27 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Delivering Customer Service in the Coronavirus Crisis

Re-watch ABTA’s webinar on how travel companies can improve their customer service during the Coronavirus crisis. Hear advice on how to deal with increased customer enquiries and explore the longer term considerations for your travel company and how to provide good customer service during the recovery. Held in collaboration with ABTA Partners, Themis Advisory, Freshworks and markettiers, you will also hear from the Institute of Customer Service (ICS). Broadcast on 20 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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On demand: Cyber Security and Remote Working: Protecting your Travel Business

Re-watch ABTA’s webinar on guidance around how to protect your business and data from cyber attacks during the Coronavirus crisis. Learn what the current cyber threats are and how to spot them. Consider whether your business continuity and response plans are still up to date and reassess whether your staff know what to look out for. Held in collaboration with ABTA Partners, Grant Thornton UK, Fladgate LLP and Babble, you will also hear from the National Cyber Security Centre. Broadcast on 13 May 2020.

ABTA Members and Partners can access this webinar free of charge via the Member Zone

Non Members can access the webinars on demand for £99 plus VAT.

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