Thomas Cook Airlines Limited was not a Member of ABTA and did not hold an ATOL licence with the CAA.
If you booked flights through Thomas Cook Airlines Limited, there is no financial protection in place for those sales.
If you booked those flights through a travel agent you should contact your travel agent for further advice and assistance.
If you booked directly with Thomas Cook Airlines Limited with a credit or debit card you may be able to make a claim with your card issuer and should contact them for advice.
To assist you in making your claim you will need to click here to download a letter.
Customers are advised that they should only download a letter and submit a claim to their card issuer where they have followed all other advice on this site. If you submit a claim when our advice is not to do so, this may lead to a delay in your claim being processed.
If payment was made by any other means you will need to register your claim with the Liquidator.
Details of the Liquidator are available here.
If you need any further advice, please contact ABTA on 0330 135 9665.