11 Oct

Mercator Enterprises Ltd - ceases trading – advice for customers

ABTA – Y488X
ATOL - 10528 

Mercator Enterprises Ltd also operated under the following trading names:
•    Revealed Travel
•    Mercator Travel

We are sorry to inform you that Mercator Enterprises Ltd has ceased trading with effect from 11 October 2021.

Depending on the type of holiday and travel arrangements made with Mercator Enterprises Ltd customers will need to follow the advice ABTA has set out below.

The majority of travel arrangements booked by Mercator Enterprises Ltd were ATOL flight inclusive packages.  The company also sold some non-packages such as accommodation only.   

Package holidays with flights included
If your booking included flights, you will need to contact the CAA as your booking is protected by the CAA’s ATOL scheme. Further information and advice on how to claim is available on the CAA website.
You ATOL Certificate will say ‘Package Sale’ in the bottom right-hand corner.

Other Travel Services 
If you booked other travel arrangements with Mercator Enterprises Ltd such as accommodation-only, these arrangements were not protected with ABTA.

If you paid Mercator Enterprises Ltd directly using a Debit or Credit Card, you may be protected by your card issuer and should contact them for further advice.

Further information
Customers requiring further assistance can contact 020 3758 8730 or email claimsrequest@abta.co.uk.  
Please only call if you have already followed all the advice above.