01 May

ABTA publishes new information on EES and ETIAS – including exclusive content for members

ABTA has published new information for members and travellers on the introduction of the EU Entry/Exit System (EES) and European Travel Information and Authorisation System (ETIAS), to help them prepare for, and understand, the changes.

EES is a new electronic system that will replace the physical stamping of passports on arrival into EU/Schengen countries, and is expected to go live in autumn 2024. ETIAS is the EU’s new travel authorisation which people will need to apply for ahead of their travels, it is scheduled to be introduced in mid-20251.

ABTA says that, as these are two big changes affecting the UK’s most popular travel destinations, it is important members are aware of what is happening and what the changes mean for their customers. To help, a new hub specifically on EES and ETIAS has been published in the ABTA Member Zone.

This exclusive content for members features a Q&A document on questions that have been raised by members about the introduction of the new schemes. ABTA will be using this new hub to communicate with members about what they need to know about the new systems, with additional details added when they are available.

There is also new online advice for consumers – www.abta.com/eesandetias – which will continue to be updated as and when more information becomes available.

The main purpose of publishing the consumer advice now, well ahead of the systems’ introduction, is for members to have somewhere to refer their customers if they have any questions about the new systems. However, as the launch dates get closer, ABTA will also be promoting this advice page directly to consumers, in recognition of our role as a trusted voice, providing clarity on travel issues.

Graeme Buck, Director of Communications at ABTA – The Travel Association said:

“EES and ETIAS are two big changes coming down the line which members and travellers will need to adapt to.

“While many details are still not yet available about the new systems, we’re keen to share what we know so far with members to help them consider about what they may mean for their businesses and their customers.

“ABTA is working closely with the EU departments responsible for implementing these changes – who recognise us as a crucial partner in getting important information to the UK travel trade and consumers. We’re also speaking to relevant UK Government departments about the changes.”

Notes to editors

1Dates for implementation of EES and ETIAS have not yet been confirmed by the EU.

ABTA is a trade association for UK travel agents, tour operators and the wider travel industry. We’re the largest travel trade body, with over 4,600 travel brands in membership who have a combined pre-pandemic annual UK turnover of £40 billion. We work closely with our members to help raise and maintain standards and build a more sustainable travel industry, and provide travellers with advice, guidance and support.

Our members sign up to a code of conduct and commit to agreed service standards and fair trading. When you need clear travel information, and accurate and impartial advice relating to your trip, we’re here for you. When you book with an ABTA member, reliable advice comes as standard. This means that booking with our members brings peace of mind.

All this together means we help you travel with confidence. www.abta.com