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Running your business

All the information, guidance and templates you need to help run your business.

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Fraudulent booking prevention

Tips and advice for ABTA members on fraudulent booking prevention.

ABTA member video conference calls

Listen to our ABTA member conference calls and register and submit questions in advance for the next one.

Member guidance and Code of Conduct

As part of our ongoing support for our Members, we publish useful guidance and advice across a number of different areas that could have a direct impact on your business.

ABTA Today

ABTA Today is our regular eNewsletter for ABTA Members; sent to you every Thursday afternoon, it includes news about matters that affect your travel business.

Merchant acquirer and card issues

The following guidance aims to help ABTA Members understand the role of Merchant Acquirers and their approach to risk in our industry, and assist Members with liaising with Merchant Acquirers on topics including chargebacks and requests for additional security.

ABTA marketing toolkit

You'll find here a wide range of sales and marketing materials to help promote to your customers that you're an ABTA Member, including information for your website and social media profiles.

ABTA in focus

ABTA in Focus is a series of video conversations between ABTA’s senior leaders discussing topical issues, and the different services that we provide to Members. The “conversations” below were first broadcast in May 2021 and videos are scheduled on a bi-monthly basis.

Brexit guidance

Important information to share with your customers if they're travelling in or to the EU after 31 January 2020.

Package Travel Regulations

Important information for all ABTA Members on the new Package Travel Regulations.

Online learning

Welcome to the ABTA Knowledge Zone where you will find all of ABTA’s online training tools.

ABTA database

Find out the various options available for contacting our Members.

Joiners and leavers

Keep your records up-to-date with the companies that have recently joined ABTA, as well as existing ABTA Members that have recently opened a new branch office.

ABTA Travel Sure for Members

We are offering ABTA Members the opportunity to promote the ABTA Travel Sure travel insurance product online or in-store for competitive commission rates.

2022 ABTA Members' Services guide

Your guide to ABTA Members and Partners to make the most of your ABTA Membership.

Member zone

  • News
    • Press releases
    • News
    • Consultations responses
    • Blogs
    • ABTA in the News
  • Running your business
    • Fraudulent booking prevention
    • ABTA Member Video Conference Calls
    • Member guidance and Code of Conduct
    • ABTA Today
    • Merchant acquirer and card issues
    • ABTA marketing toolkit
    • ABTA in focus
    • Brexit
    • Package travel regulations
    • ABTA online learning
    • Contacting our members
    • Joiners and leavers
    • ABTA Travel Sure for members
    • ABTA Members' Services guide 2022
  • Partner services for members
    • Partner directory
    • Meet our new ABTA Partners
    • Partner helplines for ABTA members
    • Partner offers for ABTA members
  • Operational support
    • Operational Bulletins
    • Navigating the FCDO travel advice
    • Dealing with a crisis
    • Health & safety
    • Sustainability
    • Animal welfare
    • Modern slavery
    • Accessible travel and tourism
  • Self service
    • Self service dashboard
    • Customer complaint cases
    • Finance forms
    • Travel Ledger Travel Settlement Platform
    • Insurance brokers
    • Pipeline claims
  • Events
    • Upcoming events and training
    • About ABTA events
    • Sponsorship
    • Regional Business Meetings
    • The Travel Convention

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