Travel Law Today – Autumn 2019

Travel Law Today - Autumn 2019
Travel Law Today – Autumn 2019

2019 has certainly been a year of challenges! The failure of Thomas Cook has probably been the biggest challenge ever faced by many in the industry and a steep learning curve about the responsibilities of travel companies left in its wake.

The challenge of dealing with Brexit continues, with uncertainty about whether we leave the EU, with or without a deal, and what that might mean for our businesses and customers.

At the same time, we have to continue dealing with the challenges of what is, unfortunately, business as usual – claims and litigation, changes to regulation and increased enforcement activity by regulators.

This edition of Travel Law Today covers a range of issues that will be affecting your business, giving you succinct, expert advice on how to manage your business risks.

Nobody said that being in the travel industry was easy and we are grateful to the ABTA Partners who have contributed to this edition to help you face these challenges and those that are, doubtless, yet to come.

In this issue:

  • Handling claims and litigation – Ten top tips
  • Competition & Markets Authority action on misleading sales practices – the deadline has passed. What’s changed?
  • UK workers in the EU – post-Brexit
  • Dealing with social media trolls
  • New ICO guidance on cookies
  • Is the failure of an airline always unavoidable and extraordinary?
  • Business travel – who’s responsible when things go wrong?
  • Dealing with claims companies
  • Brexit – what’s next?
  • X-v-Kuoni