What is a package holiday?

If you booked your holiday before 1 July 2018

The Package Travel, Package Holidays and Package Tours Regulations 1992 define a 'package holiday' as follows:

  1. The holiday must cover a period of at least 24 hours or involve overnight accommodation.
  2. The holiday must consist of a combination of at least two of the following components:
  • Transport (for example, flights, trains, coaches and ferries - free transfers from the airport to a hotel would not be included)
  • Accommodation (this should be significant - it would include a berth on a cruise ship but not on a cross-channel ferry)
  • Other tourist services that form a significant proportion of the package (for example, car hire).
  • The holiday must be sold at an inclusive price.

Package holidays are required by law under the Package Travel Regulations to be financially protected.

Still confused?

A package holiday contains one contract, and this covers all of your travel arrangements and is clear on your confirmation invoice. If you're still not sure what you've booked, you should check with your travel company.

If you booked your holiday on or after 1 July 2018

A package holiday can come in many different forms and can be sold in different ways – from a ‘ready-made’ package (where the different travel services are put together for you by the travel company and offered at a single price) to many tailor-made trips (for example where you select different services from a range offered before paying for them together). However, they will all have the same level of financial and legal protection.

  • A package holiday must cover a period of at least 24 hours or involve overnight accommodation and is a combination of at least two different types of travel services, which are listed below: 
    • transport (such as a flight, coach or train but not transfers from an airport)
    • accommodation (such as a hotel, villa or apartment)
    • car rental 
    • a tourist service (such as a tour guide or a trip to a historical attraction) where this is a significant part of the holiday, either because of its value or because it is an essential part of the trip.

It counts as a package holiday if your travel company:

  • Has asked you to pay a single price through a single payment 
  • Has let you select a combination of services – such as a flight and accommodation – before you agreed to pay for them
  • Charged you an inclusive or total price for all the services you bought
  • Advertised or sold the travel services to you as a package or using a similar term
  • Sold you one travel service; and then transferred your details, including your payment details to another company, which you then booked another travel service through within the space of 24 hours.
  • Package holidays