What is covered under ABTA’s consumer financial protection scheme?
ABTA’s scheme can provide protection for non-flight based holidays, linked travel arrangements and monies paid to travel agents.
ABTA ensures that all of its Members properly protect their package holidays, as required by law. Packages including a flight are covered by ATOL. Packages not including a flight are covered by ABTA bonding, or insurance policies. Examples of these packages are coach, rail or cruise holidays.
Package holidays that are for less than 24 hours, or are for business travel, may not be protected.
This package protection means that if your travel company goes out of business and your holiday cannot take place, you will be entitled to a refund of the package price. If you’re abroad, your transport home will be covered. This protection applies to packages sold in the European Economic Area (EEA).
ABTA can also cover other arrangements that are not packages, such as accommodation only, if the ABTA Member opts to do so. Check with your travel company what’s protected.
If your ABTA travel agent goes out of business and has not passed the money you’ve paid them to your ABTA tour operator, don't worry, we will make payment to them on your behalf and you will be able to go on your holiday.
The ABTA scheme can also cover linked travel arrangements. For more information on these click here.
If you book your holiday from outside the EEA, this protection won’t apply unless the ABTA Member has opted to voluntarily protect your holiday with us, or unless a different scheme applies. You must enquire with your travel company to see whether your holiday is protected.
Always book with an ABTA Member, check whether your travel company is an ABTA Member before you book.
- Financial protection