I’ve complained to my travel company twice & I’m not happy with their response, how can I pursue it?

If your complaint is against an ABTA Member, you can register your compaint with us, send through the details and we can look into it on your behalf.

ABTA advice
Make sure you read through and understand our complaints process, including arbitration and mediation.

Find out more in the Customer support section of our website.

Next steps
Read more about our complaints process
Find out more about our arbitration scheme  
Register your complaint with us