If I take my dispute to Arbitration and I’m not successful, will I have to pay costs?

If you lose your claim or you're awarded less than was previously offered to you by your travel company, you will be ordered to pay an amount which is equal to your registration fee, but no more than that.

Top tip
Read about the legal issues that might affect your claim here.

Remember, if you lose your claim you will be ordered to pay towards the costs of the ABTA Member.

Next steps
Read about ABTA’s ADR service and the Arbitration process here.