I want to make a complaint about a non-ABTA Member, how do I do it?

If you have a complaint against a non-ABTA company, you’ll need to ask them what procedures they have for dealing with your problem.

Unfortunately we cannot help you with a complaint about a non-ABTA Member.

Next steps
Find out how to make a complaint about a non-ABTA Member.
Find out what your rights are by visiting the Citizen Advice Bureau's website.