How do I write a complaint letter to my travel company?

We've put together a couple of complaint letter templates that you can download and use when making a complaint to your travel company.

In our experience, a good structured letter with headings and bullet points tend to produce a better outcome, as your travel company can identify your complaint immediately, and get a good understanding on how you'd like to resolve it.

We have two letter templates that you can use, one for your initial complaint and one for you to respond to any correspondence you may receive.

Use this when making an initial complaint

Use this to respond to correspondence from your travel company

  • Complaint