Do you have an example of a letter I can use for a complaint against my travel company?
Yes we do! We've put together a couple of complaint letter templates that you can download and use when making a complaint to your holiday company.
In our experience, a good structured letter with headings and bullet points tend to produce a better outcome, as your travel company can identify your complaint immediately, and get a good understanding on how you'd like to resolve it.
We have two letter templates that you can use, one for your initial complaint and one for you to respond to any correspondence you may receive.