Mental Health and Wellbeing in the Workplace – London

    15 November 2019
  • Venue:
    Hill Dickinson
  • Location:
    The Broadgate Tower, 20 Primrose Street, London, EC2A 2EW
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Event details

ABTA’s new seminar will provide practical insights into mental health and wellbeing practices within the workplace. You will explore the challenges facing workforces and the changes that travel businesses can make to raise awareness, improve the wellbeing of their employees and support better mental health.

One in four people experience mental ill health each year with millions of working days lost to mental health related absence as a result. It is clear that investing in the mental wellbeing of workers is no longer optional for employers.

About the event

The travel industry brings unique challenges for the mental wellbeing of staff, with dispersed workforces, shift work, unusual hours and frequent travel to contend with. Furthermore, staff working for travel companies can find themselves caught up in a range of crisis incidents abroad, negatively effecting their mental wellbeing and often requiring psychological support.

Learn how to safeguard staff wellbeing and support staff when issues do emerge. Get guidance from mental health and travel experts on how to create an organisational culture and environment that is conducive to positive mental health. Explore how to build awareness, reduce mental health stigma and encourage positive conversations within your organisation. 

Understand how to support staff based remotely or who have to regularly travel and learn how to identify, prevent and reduce stress in the workplace.

Hear from a panel of experts who have experience of dealing with mental health problems. What can workplaces do to effectively support workers, help aid the recovery process and manage an effective return to work?


  • Understanding common mental health and wellbeing issues for staff working in the travel industry
  • The importance of culture change through tackling stigma and promoting mental wellbeing initiatives 
  • Legal responsibilities for managing mental health in the workplace
  • Training requirements for managers and Mental Health Champions and Ambassadors to spot the early warning signs and provide appropriate support
  • Psychological and trauma support for staff following a crisis
  • Workplace stress – understanding the causes, identifying issues and finding solutions
  • Supporting the mental health of a remote dispersed workforce and mitigating against the negative psychological effects of frequent travel on employees
  • Supporting recovery through successful interventions, reasonable adjustments and effective return to work practices


  • Moderator: Emma Mamo, Head of Workplace Wellbeing, Mind
  • Kelly Ashby, Wellbeing and Ability Employee Resource Group Lead, Royal Caribbean
  • Georgina Hollingsworth, Mental Health Social Work Advisor, Heathrow Travel Care and Specialist Advisor, Foreign and Commonwealth Office
  • Joanne Muccio, Trauma Care Consultant, Centre for Crisis Psychology (CCP) 
  • Heather Pennock, Destinations Manager – Health, Safety, Crisis & Operations, ABTA
  • James Williams, Partner, Hill Dickinson
  • Sarah Barnes, Senior Associate, Hill Dickinson
  • Dr Rachel Glynn-Williams, Consultant Clinical Psychologist, Seaways Psychology Services
  • Trudie Clements, Director, ABTA LifeLine
  • Emily Wilson, Graduate on Management Programme and Mental Health Champion, Hays Travel 
  • John Dean, Executive Director, Howden Employee Benefits & Wellbeing
  • Dr. Antonis Kousoulis, Director of Research, Policy and Programmes, Mental Health Foundation
  • Neil Laybourn, Mental Health Campaigner and Ambassador, Rethink Mental Illness and Mental Health UK
  • Jonny Benjamin MBE, Mental Health Campaigner, Film Producer, Writer and Vlogger
  • Dr Kate Bunyan, Chief Medical Officer, Doctor Care Anywhere and Former Medical Director to Carnival UK
  • Emily West, People Support and Wellbeing Co-ordinator, Flight Centre Travel Group
  • Julian Walker, Vice President Marketing Communications & PR, CWT
  • Daniel Pearce, CEO, TTG Media

Additional speakers will be announced shortly.

Benefits of attending

  • Implement initiatives to make a difference to the lives of your employees and to the bottom line of your business
  • Prevent situations escalating through early identification and intervention
  • Reduce risk by understanding your legal obligations to the mental health of your employees
  • Increase productivity and staff retention through positive mental wellbeing initiatives
  • Reduce absence rates through effective recovery support
  • Explore how to build awareness, reduce mental health stigma and encourage positive conversations within organisations
  • Network with peers and discussion common challenges and solutions to tacking mental health in the workplace

Who should attend?

The following teams from travel businesses of all sizes will benefit from attending the event:

  • Directors, CEOs, senior managers and team leaders
  • Human resource teams
  • Legal teams
  • Occupational health and wellbeing teams
  • Employee engagement teams
  • Health and safety teams.

Event prices

ABTA Member/ABTA Partner* rate – £235 plus VAT 
Non-Member rate – £355 plus VAT 


Book three places and get 50% off the third place.
(This discount will be automatically applied when you book online.)

If you are looking to book for a larger group please contact for a bespoke discount.

Please note discounts cannot be combined.

Other information

Non-Members are welcome to attend. For information about becoming a Member click here.

View our booking terms and conditions here.

Make payment by credit or debit card. UK VAT will be applied. ABTA Members can also request an invoice.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Event sponsorship

Host partner

Hill Dickinson is one of the UK's premier law firms known for its legal advice to the travel industry. It advises tour operators, cruise operators, travel agents and airlines across the industry on various aspects as diverse as the Package Travel Regulations themselves, right through to the smallest detail in drafting operators booking terms and conditions. Recognised as leaders in their field, ranked at number 1 in the Legal 500 they have particular expertise in defence of personal injury claims, commercial matters and regulatory issues. The firm acts as a trusted adviser to businesses, organisations and individuals. 


Event partner

Howden Logo

Howden Employee Benefits & Wellbeing is part of Howden UK. Our expert team work with clients of all sizes to provide dedicated employee benefits & wellbeing consultancy. We’ve won many industry awards for our work and are widely recognised for our innovative and creative approach to benefit design. We help employers both in the UK and globally to have healthy, happy and productive workforces by delivering benefit strategies that suit your individual business, workforce and budget. And with the growing focus on mental health in the workplace, we can help you to consider the right solutions to proactively look after your employees’ mental wellbeing.

For details on how to promote your company via headline sponsorship, branding and exhibition, contact Matt Turton on 020 3693 0194 or

To view our commercial opportunities brochure click here.


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