Training day

Managing Travel Workforces and Employment Law

    07 March 2023
    9:30 -16:00
  • Venue:
    ABTA, 30 Park Street, London, SE1 9EQ
  • View agenda
  • Book online

Event details

This event has been postponed from December 2022 to 7 March 2023. 

ABTA’s new in-depth training day will provide practical guidance on managing travel workforces with a focus on employment law, workforce wellbeing and strategies for retaining talent. 

Attend to understand your legal responsibilities as a travel employer and how you can retain a happy workforce.

About the event

The travel industry has seen huge changes and instability in the industry workforce from staff shortages to flexible working.

ABTA’s training day will support wider industry discussion around recruitment and retention in the travel industry and provide a deep-dive into practical solutions around the current challenges facing the industry, including guidance on common employment law issues. 

To recruit and retain staff it’s vital that as a travel employer you keep up to date with changing employee demands, workforce trends and ensure you are compliant with employment law.  

With many organisations offering flexible working and the four day week being trialed, attend this training day to find out what’s key to employees and the strategies that you can adopt to provide benefits to staff within smaller employer budgets.

Ensure you have effective policies in place to create a diverse and equal workforce, understand your obligations, how to collect data and measure the success of your initiatives.

Understand your legal responsibilities for holiday pay commission, working hours and equality and diversity in the workplace. 


  • Key strategies for recruiting talent affordably in the new world of work
  • Strategies on how to work in partnership with educational bodies to aid recruitment
  • Employment law update and future outlook including the Employment Bill and potential future workplace trends
  • Top tips for retaining talent and supporting career progression
  • Practical insight from employment experts and lawyers on how to implement alternatives to the traditional working pattern including hybrid and flexible working
  • Diversity and equality practical workshop
  • Your responsibility for new ways of working; a focus on holiday pay and commission
  • Managing grievances within your organisation.


  • Moderator: Vicki Wolf, Head of Education and Career Development, ABTA
  • Caitlin Allcock, IT Project Apprentice, Jet2holidays
  • Neil Wainwright-Farrar, Head of Learning and Development, Clarity BT
  • David Major, Director, Ibex Gale
  • Angela Riseam-Smith, Head of Learning & Development, Hays Travel
  • Dr Peter Robinson, Head of the Centre for Tourism and Hospitality Management, Leeds Beckett University
  • Mark Essex, Director of Skills, KPMG
  • Rebecca Thornley-Gibson, Partner, DMH Stallard 
  • Judith Cocking, Executive Coach and Learning and Development Consultant, Plus Partnership

Benefits of attending

  • Hear key employment law updates, tailored for travel industry employers 
  • Gain the confidence you need to handle common employment issues and disputes 
  • Get practical tips on retaining talent and supporting career progression
  • Take part in practical exercises based on real-life scenarios and benefit from travel industry case studies 
  • Get the latest on equality and diversity in the workplace
  • Find out how you can promote good mental health and wellbeing in the workplace and your legal responsibilities as employers
  • Listen to expert advice on restrictive covenants and clauses in employee contracts.

Who should attend?

This seminar is designed for those who have responsibility for human resource (HR) decision making within a travel organisation:

  • HR teams or anyone with responsibility for an HR function 
  • Legal teams 
  • Owners, directors and senior line managers 

Event prices

ABTA Member/ABTA Partner* rate – £235 plus VAT 
Non-Member rate – £355 plus VAT 

This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate. 

Make payment by credit or debit card. 

View our booking terms and conditions here.


  • Book three places and get 50% off the third place.
    (This discount will be automatically applied when you book online.)
  • If you are looking to book for a larger group please contact for a bespoke discount.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend. For information about becoming a Member click here.


Event sponsorship

Event partner

DMH Stallard is an award-winning, independent law firm with offices across Sussex, Surrey and London that works in partnership with some of the most successful organisations in the country. We are able to provide multi-disciplinary legal teams with extensive technical knowledge to deliver high quality, tailored legal services to both companies and individuals. DMH Stallard has significant expertise in the travel sector, working with tour operators, travel agents, destination management companies and suppliers, advising on a wide range of commercial matters including package travel and ATOL regulations, booking conditions, agency agreements, supplier contracts and indemnities, as well as employment and corporate issues. We have particular experience in managing international and multi-jurisdictional transactions, with many of our clients operating worldwide.

For information on sponsorship opportunities please contact Matt Turton on 07766 517 611 or email

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