The past 20 months have tested the efficacy of the regulation governing the travel industry to its maximum. This new hybrid conference is a chance for ABTA Members and the wider industry to take stock. Explore the practical lessons learnt from the COVID-19 pandemic, what the travel industry can expect from the major regulations going forward, and what this could mean for your business.
Attend this hybrid conference with industry peers in-person at Google's offices in central London, or join virtually where the live content will be streamed through a custom platform. Both audiences will be able to submit questions live to our expert speakers. In-person tickets are limited, please book now to avoid disappointment.
ABTA’s practical one-day conference will consider the impact that industry regulations have on your business model. Ahead of the sales period in January 2022 and as travel reopens, this is the chance to question the experts and raise any issues you are facing and to address common challenges relating to the implementation of travel regulation.
With the ATOL reform consultation underway, hear from industry experts and discuss with peers what the future of financial protection could hold for travel businesses. Learn what you can be doing now to prepare for possible changes and the practicalities of doing so.
Consider the impacts of FCDO and other advice on the PTRs. Get practical advice from travel legal experts on topics including chargebacks, supplier risk management, refunds and cancellations and customer information obligations. Hear views on future changes to the insurance industry including COVID exclusions and what that means for tour operators going forward.
Get an update on the recent case law impacting tour operator liabilities including X v Kuoni and get practical guidance on the impact for your businesses going forward.
Listen to an update on the current travel sector specific action from the advertising regulators. As travel businesses look to promote confidence in customers and encourage bookings, understand the implications of flexibility promises in your campaigns and get your questions answered on advertising practices.
Hear directly from the regulators as well as getting practical guidance from industry experts.
- Keynote addresses from the regulators including BEIS
- Learnings surrounding the application of the PTRs including effect of FCDO and other advice on refunds and compensation
- Practical advice on key topics including chargebacks, supplier risk management and customer information obligations
- Update on recent case law including X vs Kuoni and Griffiths vs TUI, and impact on tour operator liabilities
- Industry panel sessions
- Advertising rules update and guidance for marketing campaigns going forward
- Looking ahead to ATOL reforms and financial protection outcomes
- Moderator: Simon Bunce, Director of Legal Affairs, ABTA
- David Marshall, Consumer and Competition Team, Department for Business, Energy & Industrial Strategy (BEIS)
- Sarah Brodie, Senior Policy Adviser, General Insurance and Travel Insurance Lead, Association of British Insurers (ABI)
- Michael Budge, Head of Operations, Civil Aviation Authority (CAA)
- Rich Simpson, Head of Governance - Travel, The Midcounties Co-operative
- Jesse Braid, Legal Counsel, Flight Centre Travel Group
- Michael Ellis, Group General Counsel, Abercrombie & Kent
- Paul Nunn, Operations Director, Advantage Travel Group
- Neil Baylis, Partner, Mishcon de Reya LLP
- Matt Gatenby, Senior Partner, Travlaw
- Rachel Jordan, Director of Membership and Financial Protection, ABTA
- Farina Azam, Partner, Deloitte Legal
- Martin Alcock, Director, Travel Trade Consultancy
- Andrew Spencer, Barrister, 1 Chancery Lane
- Krystene Bousfield, Senior Associate, Travlaw
- Julie Jones, Development Director, Travel & General Insurance Services
- Claire Mulligan, Partner, Kennedys
- Directors, CEOs and senior managers
- Legal and compliance teams
- Sales teams
- Product teams
- Customer relations teams
- ABTA Member/Partner rate*: £175 + VAT
- Non Member rate: £225 + VAT
This includes lunch and refreshments throughout the day, post-event networking drinks reception, a certificate of attendance, and access to the virtual platform content on demand including presentation slides, partner materials and conference recordings.
- ABTA Member/Partner rate*: £125 + VAT
- Non Member rate: £175 + VAT
This includes access to the virtual platform on the day, additional interactive expert-led live drop in sessions, a certificate of attendance, and access to the platform content on demand including presentation slides, partner materials, and conference recordings.
*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.
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For over 12 years, we’ve been supporting travel businesses with pragmatic solutions to a range of complex regulatory, finance and strategic problems. We help them manage regulatory and bonding issues with ATOL, ABTA and IATA. We also help model and monitor their finances, develop business plans, raise money, and find investors. Throughout the Covid-19 crisis, we've been providing our clients with up-to-the-minute guidance and recommendations for common issues arising around cash flow management and regulatory responsibilities. We have also supported them through several successful CBILS and furlough processes since those schemes were launched and have helped them manage their relationships with regulators, merchant acquirers, insurers and other stakeholders. We are assisting with their future planning by advising on a range of other areas, including insurance, bonding, trust accounts, M&A and complex regulatory and financial issues. If you would like to get in touch, please drop us an email at email@example.com, and we'd be happy to arrange a chat.
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