Health and Safety Auditing in Travel – London

past event

Event details

Do you need guidance on how to carry out accommodation, transportation and excursion assessments?

This workshop will explore supplier health and safety auditing and assessment.  

ABTA’s Health and Safety Auditing in Travel workshop will provide an overview on how to effectively manage the auditing process within your product portfolio to help minimise the risk for your customers on holiday. 

Auditing your accommodations and other services is a key aspect in ensuring that your customers have a safe and enjoyable holiday experience. 

You will receive advice and guidance on how to conduct supplier health and safety assessments, manage defects and how to escalate defects within your portfolio. You will have the opportunity to take part in practical exercises, and hear how best to manage your auditing process.


  • Understanding the auditing process including the options that are available to you
  • Implementing an auditing process for the products that you sell
  • Verifying the information that you receive from suppliers
  • Practical exercises around conducting transportation, accommodation and excursion audits
  • How effective auditing can reduce risks for your customers and help your legal and customer service teams


Moderator: Ian Greaves, Managing Director, IGI
Angela Hills,
Senior Destinations Manager – Health, Safety, Crisis & Operations, ABTA 
Susan Deer,
Senior Solicitor, ABTA

Benefits of attending

  • Take part in practical exercises based on real life audits
  • Gain knowledge of specific areas of auditing
  • Learn how to manage defects within your portfolio
  • Understand the auditing process to improve the customer experience
  • Network with colleagues in the travel industry and share best practice ideas

Who should attend?

The seminar is open to ABTA Members, ABTA Partners and the wider travel community. The seminar will appeal to anyone in travel who is involved in or has responsibility for destinations and customer health and safety including:

  • Health and safety teams
  • Operations teams
  • Product and destinations teams
  • Risk and crisis management teams
  • Customer care teams.

Event prices

ABTA Member/ABTA Partner rate* – £229 plus VAT 
Non-Member rate – £349 plus VAT

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-members are welcome to attend ABTA Conferences and Events. For information about becoming a Member click here.

View our booking terms and conditions here.

Event sponsorship

For details on how to promote your company via headline sponsorship, branding and exhibition, contact Matt Turton on 020 3693 0194 or

To view our sponsorship opportunities click here.

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