Essential Guide to Travel Marketing – London

past event

Event details

In the competitive travel market, brand loyalty is crucial. Your brand is central to everything you do. ABTA's one-day essential course will guide you through the basics of marketing, looking at what goes into a travel brand and why it is central to your business.

How do you choose the right marketing channels for your brand? How do you create engaging marketing campaigns? And how do you make the most of your marketing budget, large or small?

The course will be delivered by James Massey, an experienced trainer and marketing consultant who has worked with brands such as TUI, BA, Monarch and easyJet and the Institute of Marketing. Via interactive sessions and practical workshops, this seminar will help you to review your current marketing strategies and look at how marketing practices have changed since GDPR.

Want to improve your social media skills? 

Come back the next day for ABTA’s Advanced Social Media in Travel seminar, 20 September 2018. We are pleased to offer a 20% discount on each event if you register for both. Please email to get your 20% discount code, before you register online.


  • Practical activity: defining your brand
  • Aligning your brand and business objectives for your target customer
  • In depth and practical guidance on the pros and cons of the main marketing channels including email, video and PR
  • Expert guidance on direct marketing and copy content
  • Guidance on digital strategy and social media 
  • The role and benefits of traditional print and brochure marketing
  • The importance of internal marketing and company culture
  • Using brand guidelines to ensure consistency of brand


  • Moderator: James Massey

James Massey runs his own marketing consultancy and has many years experience of working in travel with brands such as TUI, BA, Monarch and more recently at easyJet.

His passion is branding and getting companies to understand ‘why’ they do what they do and to make the brand central to everything they do - internally and externally. He runs brand workshops for local Government enterprises and lectures on brand management at Universities in the South West on behalf of the Institute of marketing.

  • Richard Moss, CEO, Good Relations 
  • Komal Helyer, Marketing Director, Pure360 
  • Andrew McClenaghan, Executive Producer, Destination Film
  • Rebecca Jones, Senior Account Manager, VCCP
  • Richard Baker, Chief Commercial Officer, Inspiretec

A full list of speakers will be announced shortly.

Benefits of attending

  • Understand how to enhance your brand
  • Understand the journey of your customer and how you can align messaging and brand at every contact point
  • Understand what channels work best for your brand and services to get the most return
  • Practical guidance and activities around some of the latest marketing trends including video

Who should attend?

This seminar is for those primarily working in leisure travel, including: 

  • Marketing teams including offline marketing teams
  • Product teams
  • Social media teams
  • Comms teams
  • Digital marketing and PR teams
  • Directors and senior managers from small businesses.

Event prices

ABTA Member/ABTA Partner rate* – £229 plus VAT 
Non-Member rate – £349 plus VAT

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend ABTA Conferences and Events. For information about becoming a Member click here.

View our booking terms and conditions here.

Event sponsorship

Event sponsor

Founded in 2001 we are a UK based email and website Marketing Automation provider.  We help travel companies recover, re-engage, and inspire consumers at the moments that matter. Our unique combination of best of breed technology and our email maturity model allows us to work with travel marketers to take them on a journey of improving results through implementing cutting edge strategic campaigns. We work with over 1000 brands including Blue Bay Travel, Park Holidays, Lake District Hotels and Visit Blackpool.


Destination Film is a video production company specialising in travel and hospitality. Established by BBC-trained cameraman Andrew McClenaghan, we’ve filmed in 68 countries for some of the UK’s biggest tour operators. 

Our videos are beautiful, cinematic and effective, proven to increase our clients' sales. Take a look at our showcase and be inspired

For details on how to promote your company via headline sponsorship, branding and exhibition, contact Matt Turton on 020 3693 0194 or

To view our commercial opportunities brochure click here.

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