Event details ABTA’s essential Package Travel Regulations training day returns in April 2026. With changes expected following the government’s consultation, prepare early and understand what impact the latest reforms will have for the travel sector. Attend this practical and comprehensive day to ensure that you are fully up to speed on all your business’ obligations under the Package Travel and Linked Travel Arrangements regulations.What is your business liable for under the PTRs?What information must you provide to your customers?Does your business meet all of its financial protection obligations?The latest on the changes to the Regulations coming in 2026This seminar is aimed at travel industry professionals who require a full understanding of the Package Travel Regulations. Hear the latest advice from ABTA, legal experts and industry peers. Learn how the Regulations apply to your travel businesses and understand your obligations for protecting your customers. Sessions The legal landscape for UK travel and overview of the 2018 Package Travel Regulations (PTRs)Cancellations, refunds and amendments: your obligations to the consumerProviding the correct information to customersThe importance of supplier and agency agreementsObligations of an organiserComplying with financial protection requirements of the PTRsSelling outside of the UK and the implications of BrexitLiabilities under Package Travel RegulationsThe future outlook for PTRs and the latest on the changes expected in 2026 Speakers Moderator: Paula Macfarlane, Senior Solicitor, ABTA Paula qualified as a solicitor in 2000 at a commercial legal firm and then moved in-house to be an ABTA solicitor, before moving up to senior solicitor. She has over 20 years’ experience in travel law, including package travel, ATOL, consumer law, booking conditions, advertising and websites. She runs ABTA's code of conduct processes and writes the extensive, practical guidance available for Members on compliance with the Code and their legal obligations. In her spare time Paula loves travelling and football and believes that someday soon she'll be able to combine the two and go to a World Cup to support Scotland. Speakers include: Thomas Byrne, Associate-Chartered Legal Executive, Clyde & Co Thomas Byrne Thomas Byrne is an Associate – Chartered Legal Executive (FCILEx) in the International and Travel Litigation team, based in the Manchester office. He specialises in international catastrophic and large loss liability claims, with particular expertise in personal injury matters and contractual disputes.He is instructed by a wide range of international and domestic insurers, as well as major hotel groups, and regularly advises on complex issues of jurisdiction, choice of law, and cross border contractual disputes involving Tour Operators and hoteliers.Experience• Successfully defended a fictitious claim brought against a Spanish hotel nearly a decade after an alleged incident in which the claimant asserted facial injuries leading to serious neurological disorders. The Court struck out the claim at trial, finding that the alleged accident had not occurred.• Secured a significant reduction in a professional negligence claim exceeding €1,000,000 brought by a British national against a Spanish architect. Laura Dews, Litigation Executive, Claims Manager, On the Beach Laura Dews Laura is a Litigation Executive who has been at On the Beach for nearly 12 years. While their primary focus is navigating the complexities of personal injury and breach of contract claims, they also head up the firm’s debt recovery operations. Beyond the litigation side of things, Laura is involved in the broader business, regularly stepping in to support the Operations and Feedback teams. Having seen OTB from almost every angle over the last decade, including a lot of legislation changes and a few natural disasters, they enjoy bridging the gap between technical legal work and the practical challenges that come with supporting a busy travel business. Alistair Kinley, Director of Policy and Government Affairs, Clyde & Co Alistair Kinley Alistair Kinley is Director of Policy and Government Affairs, based in London. He leads the firm’s engagement with government departments and regulators across the UK and Ireland.Alistair is a former member of the Civil Justice Council of England and Wales and contributed to the Jackson reforms. He has led the firm’s work on the European Motor Insurance Directive review and coordinated implementation of the Insurance Act 2015.He is a recognised commentator and regular speaker on legal and procedural reform. He is a contributing editor to The Law Society’s Litigation Funding Handbook and edits a chapter in Bingham & Berrymans’ Personal Injury and Motor Claims Cases.Alistair is also a member of the Ogden Tables Working Party, responsible for producing the actuarial tables used in personal injury claims. Zoe Powell, Director, Travel, Hospitality and Leisure, Xeinadin Zoe Powell Zoe is a Director at Xeinadin, specialising in Travel regulatory advisory.Prior to joining Xeinadin Zoe worked at the Civil Aviation Authority as a portfolio manager for 2.5 years undertaking financial assessments on the largest ATOL holders within the UK travel industry. Undertaking refinances, restructures and acquisitions from a regulatory perspective. Prior to the CAA, Zoe worked for 9 years at Santander Corporate Banking as a Relationship Director specialising in Travel and leading on the banks Travel Trust Account proposition.At Xeinadin she helps clients navigate their complex regulatory needs. Aswell as overseeing the sector strategy. Alexandra Pearson, Senior Associate, Clyde & Co Alexandra Pearson Alexandra Pearson is a Senior Associate in the Catastrophic Injury and Large Loss team in the Manchester office. Alex has over 12 years of experience working on Defendant personal injury claims at various levels and now specialises in international travel claims. She has experience dealing with a variety of claims including, brain injuries, significant spinal injuries and fatal accidents. Amy Riley, Senior Associate, Clyde & Co Amy Riley Amy is a Senior Associate in the Catastrophic Injury and Large Loss team in Clyde & Co’s Edinburgh office. She qualified in 2018 after training at a pursuer firm and spending four years at another defender firm before joining Clyde & Co in 2022. Amy is experienced in all aspects of civil litigation, regularly handling cases in the Court of Session and Sheriff Courts, and specialises in marine and aviation matters with a focus on EL/PL claims. She also deals with foreign jurisdiction cases, including catastrophic accidents abroad and holiday sickness claims, alongside significant domestic EL/PL matters involving serious and complex injuries arising from incidents in care homes, hotels, and public spaces. Sponsors Host sponsor Benefits Benefits of attendingReceive expert guidance on the Package Travel RegulationsEnsure you are providing the correct information to customersGain insight into the financial protection requirements of the PTRsTake part in interactive discussion groups around the key issuesListen to industry perspectives on updates to the Package Travel RegulationsNetwork with colleagues and learn how your peers are dealing with the challengesStay up to date and gain insight into future PTR issues impacting the travel industry Who should attend?The event is ideal for anyone working in the travel industry including large and SME firms, including:Legal Counsel and in-house legal teamsRisk, finance and commercial teamsMDs and directorsLaw firmsCompliance and operations specialistsThose who have legal, governance or regulatory responsibilities as part of their role. Really enjoyed the day. I enjoyed all the speakers and panel session particularly. Leanne Woolvine, Traveltek Found the examples provided really useful and interesting. It was good to network with others, each session was the perfect length and a really good mix of speakers. Sarah Musgrave, Travel Counsellors Prices ABTA members/Partners Early Bird member rate - £269 Standard member rate - £299Early bird rates will expire on 6 March.This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here.*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place. Register now Non-member Early Bird non-member rate - £419 Standard non-member rate - £449Early bird rates will expire on 6 March.This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate.Make payment by credit or debit card.View our booking terms and conditions here. Register now Discounts Book three places and get 50% off the third place.(This discount will be automatically applied when you book online.)If you are looking to book for a larger group please contact events@abta.co.uk for a bespoke discount. Register now
Really enjoyed the day. I enjoyed all the speakers and panel session particularly. Leanne Woolvine, Traveltek
Found the examples provided really useful and interesting. It was good to network with others, each session was the perfect length and a really good mix of speakers. Sarah Musgrave, Travel Counsellors