Business Travel Risk Management: Innovation and Solutions – London

Event details

Please note that this event was postponed from 22 April due to the Coronavirus pandemic. The new date is 11 November 2020.

About the event

ABTA’s one-day seminar will bring together Travel Management Companies (TMCs), travel managers, buyers and suppliers to discuss the key and emerging threats to corporate travel. Attend to hear the latest innovations and developments to help you mitigate travel associated risks both for your own travellers and to ensure you continue to deliver effective duty of care solutions to your corporate clients.

Business travel remains a critical component for many companies, with 90% of travellers and managers agreeing that corporate travel is important for driving growth1. However, it is vital for TMCs and corporates alike to understand the risks to their travellers and organisation. This seminar will provide a deep dive into the risks associated with business travel including;

  • Political and geopolitical uncertainty – Brexit, Trump and beyond

It is predicted that risks associated with geopolitical shifts will be the most important mobility challenge for businesses2. Attend this event to gain an update on the current climate, and hear what changes lie ahead and the steps you take now to prepare your business and support clients. 

  • Duty of care – a focus on traveller wellbeing and mental health

Health, safety and wellbeing of travelling staff is of high concern for many organisations, with threats including infectious diseases, security threats, medical concerns, harassment and violence against staff, natural disasters and severe weather conditions. Learn how to continue to fulfill your duty of care, with specific guidance on mental health and mitigating risk associated with bleisure. 

  • Sustainability – balancing business needs with environmental concerns

Corporate organisations are under increasing pressure from regulators and legislators, consumers and investors to measure, report and reduce any negative environmental and social impacts of their operations, which include those arising from their business travel. As a result, the sustainability performance of their travel management company is becoming increasingly important. Discuss how can TMCs can facilitate a sustainable travel policy.

  • Data management and cyber risk when travelling

With less than a third of organisations including cyber security in their travel policies, hear how to address this risk and communicate advice effectively with business travellers.

Whether you are a small or large company, a TMC or a supplier, attend this event to explore these key areas of travel risk and learn the processes and solutions you should be implementing to protect your travellers, organisation and continue to enhance your offering to clients. 

1 Skift – The State of Business Travel 2020 
2 International SOS Risks Forecast for 2020 


  • Brexit, Trump and beyond – understand the latest geopolitical changes and what this might mean for business travel
  • Hear an update on duty of care, with a deep dive into mental health, wellbeing and bleisure
  • Data management – GDPR considerations when sharing sensitive traveller data
  • The Importance of TMCs being able to offer sustainable travel to help clients meet social and regulatory expectations
  • Cyber security when traveling – educating staff and protecting company data 
  • Risk management solutions and innovations


Moderator: Susan Deer, Director of Industry Relations, ABTA

Susan joined ABTA in 2016 as senior solicitor, providing legal advice to ABTA Member businesses, as well as services to support ABTA’s public affairs and trade relations activity. She has extensive experience in the travel industry, having worked in hotel reservations, tour operating and business travel before beginning her legal career. Since October 2019, as Director of Industry Relations, Susan is responsible for managing relationships with UK travel industry stakeholders, FCO and destination government liaison and overseeing sustainability, operations, crisis management and health & safety in destinations. 

Speakers include:

  • Matt Gatenby, Senior Partner, Travlaw
  • Luke Golding, Partner, Travlaw
  • Luke Petherbridge, Head of Public Affairs, ABTA
  • Julian Walker, Head of External Market Communications and PR, CWT
  • Earle Thomas, Associate Director – Procurement and Finance, Buro Happold Limited 
  • Lloyd Figgins, Travel Risk Expert, Chairman,TRIP Group
  • Kaz Bansal, Group Information Security Lead, Travelopia
  • Clare Jenkinson, Senior Destinations and Sustainability Manager, ABTA
  • Graham Ross, General Manager, FCM Travel Solutions UK

Additional speakers to include TMCs, a corporate travel manager and risk management experts. 

Benefits of attending

  • Understand emerging risks and threats for business travellers and how to mitigate against them
  • Hear about the newest innovations in risk management and understand how they can add value to your organisation
  • Learn the specific risks associated with bleisure and how to ensure your organisation and traveller are protected
  • Hear real life industry examples from leading TMCs, travel managers and travel risk experts
  • Hear practical legal advice to ensure your business remains compliant 
  • Network with TMCs, corporate buyers and suppliers who can help you to assess your risk

Who should attend?

The event will bring together TMCs and corporate travel managers including those responsible for deploying overseas staff within their organisations including:

  • Directors and senior managers
  • Corporate travel management teams
  • Procurement teams and travel buyers
  • Legal and HR teams
  • Security and risk specialists.

Event prices

ABTA Member/ABTA Partner* rate – £235 plus VAT 
Non-Member rate – £355 plus VAT 

This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate. 

Make payment by credit or debit card. ABTA Members and Partners can request an invoice.

View our booking terms and conditions here.


  • Book three places and get 50% off the third place.
    (This discount will be automatically applied when you book online.)
  • If you are looking to book for a larger group please contact for a bespoke discount.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend. For information about becoming a Member click here.

Event sponsorship


ABTA Partner+ Travlaw LLP are 100% committed to serving the travel and leisure industry – from tour operators and travel agents to airlines, hotel groups, event management companies and their insurers. We pride ourselves on being one of the top travel law firms in the UK. We are a large, experienced team of highly professional yet approachable lawyers who are tried and tested specialists in advising.

For details on how to promote your company at this event, contact Matt Turton on 020 3693 0194 or 
To view our commercial opportunities brochure click here.

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"A good all round evaluation of business travel risks and key considerations. A must for any business taking responsibility for travel arrangements."
Joanna Kolatsis
Hill Dickinson
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