Apprenticeships in the Travel Industry – London

    29 January 2020
    9:30-16:30 and networking drinks
  • Venue:
    De Vere West One
  • Location:
    9-10 Portland Place, Marylebone, London, W1B 1PR
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Event details

ABTA’s one-day seminar takes a practical look at how travel companies can effectively design and deliver successful apprenticeship programmes, big or small. With practical guidance tailored for the travel industry, learn about future funding for apprenticeships, potential changes to the levy and the impact of Brexit and the new Tourism Sector Deal.


  • Apprenticeship funding and the future of the Apprenticeship Levy
  • Skills funding update and assessing funding options for SMEs 
  • Qualifications, evidencing progress and going through an end point assessment 
  • Non-travel apprenticeships in areas such as digital skills, leadership and management 
  • Achieving the 20% off the job training requirement and choosing your training delivery mechanisms 
  • Practicalities of higher and degree level apprenticeships
  • Retraining and developing existing staff through internal apprenticeships
  • Recruitment strategies to find the right apprentice and improving retention


Moderator: Vicki Wolf, Education Manager, ABTA and Member, The Travel Skills & Quality Board 

Vicki is ABTA’s Education Partnerships Manager and has worked at ABTA in various roles since the end of 2000. Vicki’s main responsibilities include managing ABTA’s relationships with Partner Universities and colleges and linking educators with Members and Partners. She represents ABTA on the Travel Apprenticeship Board and worked with People 1st and a number of industry representatives on the Travel Apprenticeship Trailblazer Group. She is responsible for ABTA’s annual internship and online training platform and keeping Members informed about developments in education and training. Prior to working at ABTA she worked for the National Department of Transport in South Africa as a Policy Advisor. She has a BA (hons) in Journalism and Politics from Rhodes University in South Africa.

Speakers include:

  • Sandra Kelly, UK Skills and Policy Director, People 1st
  • Albie Liddiard, Apprenticeships and Skills Manager, Virgin Atlantic
  • Nigel Morgan, Head of School, School of Hospitality and Tourism, University of Surrey
  • Paul Lawrence, Senior Lecturer, Chartered Manager Degree Apprenticeship, University of Hertfordshire
  • Alison Carpenter, Director of Corporate Travel – England and Wales, Traveleads
  • Julia Assock, Head of People Development, People & Culture, Dnata
  • Megan Skelson, Apprentice, Reed & Mackay
  • Helen Gorner, Head of Service Engagement, Apprenticeship Service, Education and Skills Funding Agency
  • Annette Allmark, Head of Apprenticeships, BCS, The Chartered Institute for IT
  • Ben White, Apprentice, Baxter Hoare
  • Karen Hewitt, Chair, Aviation Industry Skills Board, and Apprenticeship Manager, British Airways
  • Alex Barker, Account Manager, Damar Training
  • Neil Wainwright-Farrar, Learning and Development Manager, Clarity Travel
  • Amy Shute, Apprentice, British Airways
  • Paul Paice, Director, i-Can Qualifications Limited
  • Philippa Wright, Travel Consultant, Border Travel

Benefits of attending

  • Keep on top of policy and legislation and be prepared for future changes 
  • Hear from both levy paying and non levy paying organisations
  • Learn how integrating apprenticeships can add value to your business
  • Hear real-life examples from current and past apprentices 
  • Understand how the End Point Assessment works and how to choose your EPA organisation
  • Participate in a panel discussion about different types of training provisions
  • Network with peers and hear how other companies are meeting the challenges

Who should attend?

This event is relevant to all those working in travel, tourism and aviation who have responsibility for apprenticeships, including:

  • Directors and senior managers
  • HR managers and directors
  • Training and development managers
  • Marketing and communications teams.

Event prices

ABTA Member/ABTA Partner* rate – £235 plus VAT 
Non-Member rate – £355 plus VAT 

This includes lunch and refreshments throughout the day, all delegate materials, presentations and an attendee certificate. 

Make payment by credit or debit card. ABTA Members and Partners can request an invoice.

View our booking terms and conditions here.


  • Book three places and get 50% off the third place.
    (This discount will be automatically applied when you book online.)
  • If you are looking to book for a larger group please contact for a bespoke discount.

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend. For information about becoming a Member click here.

Event sponsorship

Headline sponsor

Damar Training is a leading apprenticeship provider, currently working with over 1,500 apprentices at 350+ employers. In most cases, our apprentices are working in office or customer-facing environments. In addition to the travel consultant apprenticeship, we offer apprenticeships in areas including customer service, administration, management, law and accountancy. Our objective is simple  to help our partner employers become more successful by improving the skills and productivity of their people. Damar is proud to have been involved with the travel consultant apprenticeship from the outset and has been delivering it since its 2016 launch.


Delivering end point assessment.
iCQ provide all customers with a fully-integrated apprenticeship management system (called iLearner). iLearner provides the tools you need to effectively deliver apprenticeship standards – from managing the learner journey and recording gateway meetings to scheduling of end-point assessments and viewing results.

  • E-portfolio that be accessed by trainers apprentices, assessors, work-based managers 
  • Learner reviews 
  • Comprehensive practice assessment tests and templates
  • End-to-end tracking of apprentice progress to completion of EPA
  • ILR and funding management

iCQ provide an easy-to-use and cost-effective end-point assessment service, including assessment for a range of standards including Travel Consultant.

Contact details: | 0207 849 3370

For details on how to promote your company at this event, contact Matt Turton on 020 3693 0194 or 
To view our commercial opportunities brochure click here.


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"A wide variety of speakers, balanced with extremely informative panels. Provided the opportunity to network with other industry colleagues, share experiences and learn great ideas."
Natalie Turner
Midcounties Cooperative Travel
Very useful practically and strategically. Some extremely interesting discussions were had on the future of talent in the industry.
S Rameakishen
Middlesex University
"Really interesting and relevant content with engaging speakers from a variety of companies and institutions."
Shirley Payne
Inside Asia Tours
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