Advanced Health and Safety Seminar – London

past event

Event details

Do you have a good understanding of the basics of health and safety, but want to develop your knowledge further? 

This practical one-day event provides detailed guidance on how to identify and manage safety defects within your product portfolio and how best to work with your suppliers to ensure safety standards are met.

About the event

The safety and wellbeing of consumers is an integral part of the holiday experience and ABTA consumer surveys have shown that safety and security are key priorities for customers when travelling abroad. 

Our expert speakers will delve further into health and safety management issues including legal requirements, auditing, defects monitoring, incident reporting, post-incident management and working with Bedbanks and ground agents. 


  • What are your legal obligations under the new Package Travel Regulations? 
  • Are your contractual arrangements with suppliers suitable, do they meet your business needs?
  • Implementing an auditing process for the products you sell, what are the options?
  • How do you verify safety information provided?
  • Identifying, prioritising and managing health and safety defects within your portfolio 
  • Incident reporting and sharing information throughout your business
  • Working with Bedbank providers and ground agents to ensure safety standards are met 
  • Dealing with sickness outbreaks and managing your guests during and after an outbreak


  • Moderator: Nikki White, Director of Destinations and Sustainability, ABTA 
  • Angela Hills, Senior Destinations Manager – Health, Safety, Crisis & Operations, ABTA 
  • Dr Esteban Delgado, Chairman and Technical Director, Preverisk 
  • Terry Auld, Consultant, Preverisk
  • Claire Mulligan, Partner, Kennedys
  • Paul Liniker, Customer Experience Senior Executive, Kuoni

Additional speakers to be announced in due course. 

Benefits of attending

  • Develop your knowledge of health and safety management 
  • Practical guidance on health and safety management and working with an effective Safety Management System
  • Test your illness management processes through a sickness outbreak practical exercise. 
  • Ensure regulatory compliance under the new Package Travel Regulations
  • Industry case studies – learn from experts who will share their experiences
  • Network with colleagues in your industry, share best practice ideas with industry colleagues

Who should attend?

The seminar is open to ABTA Members, ABTA Partners and the wider travel community. The seminar will appeal to anyone in travel who has responsibility for destinations and customer health and safety.

  • MDs, Directors and senior managers
  • Health and safety teams
  • Operations teams
  • Product and destinations teams
  • Risk and crisis management teams
  • Legal teams
  • Customer care teams.

Event prices

ABTA Member/ABTA Partner rate* – £229 plus VAT 
Non-Member rate –  £349 plus VAT

*To qualify for the ABTA Member/Partner discount you must have a current ABTA Member/Partner number or your application must be in progress when the event takes place.

Non-Members are welcome to attend ABTA Conferences and Events. For information about becoming a Member click here.

View our booking terms and conditions here.

Event sponsorship

Headline sponsor

Preverisk provides a wide variety of consultancy services to the travel and tourism sector. 

We are experts in the provision of Health & Safety services to tour operators, OTAs, bed banks and DMCs, and carry out 25,000 Health & Safety Questionnaires (HSQs) each year worldwide. Our innovative audit and analytics technology, App4Check, supports us and is one of the leading tools of its type in the world (
Our strong background in public health and tourism has allowed us to further specialise in Safety Management Systems, physical audits and training programmes. We carry out 7,000 physical audits and train over 35,000 staff members each year.

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