Event details This webinar is available to view on demand. ABTA Members and Partners can access this free of charge on the Member zone. Non Members can purchase the recording for £99 plus VAT. Click here to purchase. ABTA’s webinars are delivered in collaboration with trusted ABTA Partners and offer business support and advice to travel businesses, during the current COVID-19 pandemic. They are free for ABTA Members and Partners, non Members are welcome to pay to attend. Following the launch of ABTA’s Tourism for Good report in 2020, this free to attend webinar will explored ‘Decarbonising tourism’ showcasing action across the industry to transition towards net zero. About this webinar Hear from experts on topics such as your legal responsibilities, providing clear information about the accessibility of your products, inclusive customer service and marketing accessible travel. Learn how to incorporate inclusivity into your business and product offering in order to broaden your target markets. Moderated by ABTA this webinar will also provide an update on guidance available to the industry including ABTA’s accessible tourism training. Sessions Providing detailed access information about the products you offer The scope and value of the accessible tourism and travel market Making your website and mobile applications more accessible Training staff to be inclusive and able to provide great service to all customers Marketing and promoting accessible travel Speakers Moderator: Susan Deer, Director of Industry Relations, ABTA Raymond Veal, CEO, Tourism for All Marina Snellenberg, PRM & Accessibility Manager, TUI Dr Vicky Richards, Senior Lecturer Tourism and Events Management, Cardiff Metropolitan University Jon Fletcher, CEO, The Wheelie Good Travel Company Ben Kirby, General Manager, Enable Holidays Alison Smith, General Manager, Mobility at Sea Matt Gatenby, Senior Partner, Travlaw Hugh Felton, Senior Sustainable Tourism Executive, ABTA Prices ABTA Members and Partners* - Free of charge. Non-Members - £99 plus VAT. Our booking terms and conditions can be viewed here. *Must have a current ABTA Member/Partner number. Sponsorship For information on how to promote your company at this event, please contact Matt Turton on 07766 517 611 or email mturton@abta.co.uk.