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Training

ABTA’s vision is of an industry that creates rewarding jobs - at home in the UK and overseas

Training and development is key to building rewarding careers. ABTA sees the travel industry as a force for good both in the UK and abroad. To this end we want to ensure that our Members and their customers have a positive influence on all the destinations they visit.

ABTA has developed a range of free online training tools with a number of key partners that will provide our Members and their staff with key information so that they can ensure their customers are well treated and well informed. Some of the training will also help them to develop key policies and procedures to ensure they're able to provide safe, positive holidays for their customers and those in the destinations they visit.
 
BBC Fast Track ran a programme talking about Every Child, Everywhere – the free online child protection training ABTA developed with ECPAT UK (the end child prostitution and trafficking charity). Watching it will give you an idea of how little changes to your policies and procedures can have a real impact. 

Bribery Act Training
Accredited Travel Professional
All About ABTA
Make Travel Greener
Every Child, Everywhere
Accessible Travel Made Easy
Safe and Sound
Training from ABTA Travel Industry Partners
Other sources of training and information

Training in the Travel Industry Report 2010

ABTA works with the industry to develop training programmes for travel industry staff. For details see below. We also have an events programme that includes training seminars. For details, visit our Events pages. The ABTA Travel Convention website includes webcasts and presentations which you may find useful. 

Bribery Act Training

The Bribery Act 2010 came into force on 1 July 2011 introducing a range of new offences of giving or receiving bribes. These offences may be committed by ABTA Member businesses or by their employees or agents, even inadvertently. Travel industry partner asb law created LORE, an online compliance and training business platform that will deliver a bespoke ABTA-approved resource of legal clauses and internet based training to help ABTA Members comply with their legal obligations under the Act. To find out more about the training as well as the information package, visit www.briberyactuk.com.

Accredited Travel Professional

The Accredited Travel Professional (ATP) scheme recognises the skills, experience and qualifications of people working in the UK travel industry. Most of ABTA's online training programmes described on this page are ATP accredited. For more ATP accredited training programmes and events, visit the ATP website.

All About ABTA

Free online training that explains ABTA's role in the travel industry and what it means to consumers. Includes information about the ABTA Code of Conduct, dispute resolution, and the wide range of services available to Members. It also helps you to understand wider industry issues, such as financial protection and whether or not you're creating a package. ATP accredited.

Make Travel Greener

Free online training developed by ABTA and The Travel Foundation to help you to understand what sustainable tourism means, how it benefits destinations and holidaymakers and what you can do to help protect the destinations you sell today. ATP accredited.

Every Child, Everywhere

Free child protection training for the travel industry developed by ABTA and ECPAT. As a travel industry professional you're responsible for providing a safe experience for children. This short course is designed to help you develop and follow child protection policies and procedures. ATP accredited.

Accessible Travel Made Easy

Free online training developed by ABTA and the Equality and Human Rights Commission aimed at front-line travel staff.  Includes an overview of what inclusive or accessible travel means and how it can help you provide good customer service.

Safe and Sound

Health and safety training DVD providing important safety information about holiday accommodation. Covers fire safety, food hygiene, pool safety, safety on the beach, general safety, children's clubs and play areas, communicable diseases, and incident investigation. The DVD costs: ABTA Members £30, Travel Industry Partners £75, and non-members £125. All prices exclude VAT.

For more information about these programmes contact Vicki Wolf on 020 3117 0549 or Bianca Williams on 020 3117 0550.

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Training from ABTA Travel Industry Partners

Antigua and Barbuda Tourist Office   A-Z Antigua and Barbuda online training programme.
Aruba Tourism Authority   Learn about everything the wonderfully different island of Aruba has to offer.
asb law   ABTA-approved online compliance and training business platform to help you comply with the Bribary Act 2010.
Innovation Norway    Helps you to sell one of the most spectacular and unspoilt destinations in the world. 
Jamaica Tourist Board    Discover the spirit of Jamaica.
Mexico Tourism Board    All you need to know about selling one of the world’s most exciting destinations. 
Online Travel Training   More than 60 free product and destination training courses alongside competitively priced GDS training.
Portuguese National Tourist Office    An exciting journey of discovery with great sales potential for professional agents.
Resort Marketing International Ltd   Learn about leading resorts throughout the Caribbean and United States. 
Spanish Tourist Boad    The Spain Specialist Training Programme gives you all the information you need to maximise your sales.
TravelUni   More than 50 online training programmes free of charge to the UK travel industry.
Tunisian National Tourist Office    The easy way to open the door to this fantastic destination and sell it more successfully. 
Visit St. Petersburg Clearwater   Learn more about the Gulf Coast of Florida via this on-line training programme. 

 
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Other sources of training and information

Apprenticeships    
People1st   Information on apprenticeships including links to services in Northern Ireland, Wales and Scotland.
     
Qualifications    
Foundation Degree in Travel Operations Management   The Foundation Degree in Travel Operations Management offers a nationally recognised management qualification that covers all the core capabilities, skills and knowledge that the modern manager requires. It's the only travel specific Fd in the UK.
City & Guilds   The UK's leading vocational awarding organisation.
Direct Gov   Information about funding, loans and grants available to individuals and employers and an explanation of what the various qualifications mean.
People 1st   The Sector Skills Council for hospitality, leisure, travel and tourism. Provides services to employers and employees, helping you to find funded, fit-for-purpose, quality assured qualifications and excellent training providers. 
GoSkills   GoSkills is the Sector Skills Council (SSC) for passenger transport. It works with employers UK-wide to improve the skills that make a difference to the performance of the passenger transport sector.
The Travel and Tourism Diploma   A new qualification for 14 to 19-year-olds that combines theoretical study with practical activities and develops skills that are highly valued by employers and universities.
UCAS   Information on higher education, courses, universities, and funding.
     
Training providers    
ACE   ACE provides cruise training for travel agents supported by 28 of the world's leading cruise lines. This includes online modules and information.
Tourism Management Institute   Part of the Tourism Society, TMI provides professional career development through advanced study on its post graduate certificate, diploma and masters courses and events and seminars for tourism professionals.
Training for Travel   Travel training including NVQs for the travel industry. Read the testimonials for employers and learners.
     
Employment    
UKSP

   Information about jobs, careers and skills in hospitality, leisure, travel and tourism. UKSP also has a useful interactive career mapping tool that helps you plan your career and gives advice on qualifications. UKSP also lists the Good Employer and Good Provider guides.
Funding    
Business Link   There are various funding opportunities for businesses with regard to the training and development of staff. Contact your regional Business Link for more information.
Student Finance England   Information about funding available for higher education students in England. Depending on your financial circumstances and the course you are studying there may be funding available.
Student Finance Northern Ireland   Information about funding available to higher education students in Northern Ireland. Depending on your financial circumstances and the course you are studying there may be funding available.
Student Awards Agency for Scotland   You should use this site if your home is in Scotland, or you are studying in Scotland, and you want to apply for tuition fees, a loan, or grants for a higher education course such as a Higher National Diploma or a degree.
Student Finance Wales   Information on funding available for students from 16 onwards wishing to stay on at school or college or those wishing to enter higher education.
Membership bodies    
Institute of Travel & Tourism   Professional membership body for individuals employed in the travel and tourism industry. The ITT Centres of Development scheme provides information about university and college courses that are highly regarded by the travel industry.
The Tourism Society   The professional membership body for people working in all sectors of the visitor economy.


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