Professional Standards

Our Code of Conduct helps Members to work to high professional standards. Once you’re in membership, we’ll provide you with additional guidance and advice to help you. You’ll also have access to our Business Support Manual - our guide to best practice for travel businesses.

Information you’ll need to provide

• As part of your application to join us, you’ll need to agree to abide by the Code of Conduct. You’ll find a declaration form for this purpose in the application pack.

FAQs

What are ABTA’s staffing requirements for the sale of travel insurance?

ABTA doesn’t have any staffing requirements, but the sale of travel insurance is strictly regulated by law. This law is overseen and administered by the Financial Services Authority (FSA). We can give you guidance, once you’ve become a Member.